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  1. include an option to remove the red dot

    Some clients find the little red dot confusing, as they think they need to reply to something. I know this is just for a message to let them know we're available to talk, but some clients, particularly older ones, don't understand this.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3 votes
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add the translate function on the chat page

    Customers are all over the world, if you can translate the language into default language, that's would be great, thanks!

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  4. How to remove or edit the "We are here" message?

    How can I remove or edit the "We are here" message?

    24 votes
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    34 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  5. hello, it would be great if there was a way for us to modify the chat close X icon when the chat message pops out. Hard to see

    hello, it would be great if there was a way for us to modify the chat close X icon when the chat message pops out. Hard to see for most customers.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  6. Muting visitor notifications for a specific country

    I want to mute notification for a specific country so that we could pay attention for specified and target country visitors.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  7. I need to export more than 100 messages, how can I do it?

    por favor habiltar un forma de exportar mas de 100 mensajes.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  8. modern original box

    It's been 1 year and still a chat box hasn't changed pehhh

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  9. The new interface is inconvenient bother resetting to the beginning

    The new interface is inconvenient
    bother resetting to the beginning

    1 vote
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  10. It would be nice if the message deletion feature was added by mistake.

    It would be nice if the message deletion feature was added by mistake.

    3 votes
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  11. Gelen sohbet çağrılarının birden fazla temsilci online olduğunda hangisi müsaitse ona otomatik ve eşit olarak dağıltılmasını istiyorum

    Gelen sohbet çağrılarının birden fazla temsilci online olduğunda hangisi müsaitse ona otomatik ve eşit olarak dağıltılmasını istiyorum

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  12. Chat assignment

    Option for chats to be assigned to each agent in a 1 x 1 shift

    36 votes
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow availability under reporting to show % of availability during set hours

    Under Reporting on the dashboard the system shows availability of agents in past 24 hours, is there a way of doing this so the percentage figure only comes from set hours. for example, i don't have agency available between 5pm and 8am most days, this will significantly impact my availability percentage.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unless the page visitor does not write anything, he / she must have the ability to prevent him / her from sending to the delegate visitors.

    Unless the page visitor does not write anything, he / she must have the ability to prevent him / her from sending to the delegate visitors.

    3 votes
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  16. I don't want the ctrl + u key to work when I click tawk to on my site

    I don't want the ctrl + u key to work when I click tawk to on my site

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  17. Change the header backgorund colour when the dashboard is offline

    Hello team

    When we are offline, I want to change the header background color of dashboard

    3 votes
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    2 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  18. Desktop app for customers

    Desktop apps for customers

    1 vote
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  19. automatic away status in Windows application

    would be very useful implement automatic away status in win application when computer is not used for x minutes

    7 votes
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  20. Show visitor count in tray

    Rather than just displaying the tawk icon in the tray when minimized, we would like to see the number of current visitors. When you hover over the tawk icon it would be great if it would give some more details information like number of active visitors, idle visitors, chats, etc.

    1 vote
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