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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Redesign of monitor window / admin page

    16:9 1080p monitors are extremely common. Having two windows tiled on screen is very common.

    When I have the monitor app set to half-screen most of the helpful visitor information can't be seen.

    It should be possible to completely remove the two left vertical columns by minimising them to the top horizontal bar. This will maximise the width available to display the active visitors, etc.

    The font size should be customizable so I can make it smaller to ensure the information can be seen. Also perhaps make it possible to hide certain visitor information such as the icon showing which…

    3 votes
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    Hi,

    Thank you for choosing tawk.to and for sharing your challenge here.

    We currently don’t have options for adjusting the size of the desktop screen/monitor window or customizing the font size in the Dashboard.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  2. Undo option accidentally closed chats in the inbox

    If I hit close at the bottom of a chat (offline chat for example) I cannot open it again or undo the action. Meaning it's a one way action and I have to use the ticket option to make sure the chat stays active (and we don't use the ticketing).

    People are clicking the Close at the bottom thinking it just closes the window and not the chat session.

    2 votes
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    1 comment  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Windows ARM app

    Support for native ARM application

    1 vote
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  4. Progressive Web App

    Support for PWA

    1 vote
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    1 comment  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →

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  5. i'd like to see a tag based report soon

    I'd like to see a tag based report, that's will be a good metric tool

    1 vote
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  6. Unable to disable chat transcripts to be sent via email

    Setting is "Nobody" for "Send all chat transcripts to" option but I still continue to receive chat transcripts. How to disable this? I do not want to receive every chat transcript via email.

    1 vote
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  7. change the axis on the live visitors please

    I am seeing fractional visitor number 2.5??
    also there is no annotation on the time axis
    also every time I go to the dahsboard view (home9 it resets the scale to zero, when it was not zero

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →

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  8. What is Stella olm to eml recovery software?

    Stella olm to eml recovery software is the best software to recover all olm file items in to eml file. this software is recover all outlook olm file data in to eml file and support all version 32bit and 64bit olm file. Stella olm to eml recovery software recover all corrupted and unmounted olm file data.
    For more info visit this link
    https://www.stelladatarecovery.com/email-migration/olm-to-eml-converter.php

    1 vote
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  9. cannot scale screen - ctl-minus makes the text tiny but items dont move up

    cannot scale screen - ctl-minus makes the text tiny but items dont move up

    1 vote
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  10. Add a right-click dialogue with cut/copy/paste inside of the Windows desktop application.

    Add a right-click dialogue with cut/copy/paste inside of the Windows desktop application like this: https://prnt.sc/url958

    1 vote
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  11. include an option to remove the red dot

    Some clients find the little red dot confusing, as they think they need to reply to something. I know this is just for a message to let them know we're available to talk, but some clients, particularly older ones, don't understand this.

    1 vote
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  12. The internal property color.

    I have a few different properties and i would like to be able to change The internal property color.so that i can see clearly which property has the customers on it because now i am finding it very annoying because it is not noticeably different and i have to look at the little letter of the property to see which property it is.

    1 vote
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  13. Add the translate function on the chat page

    Customers are all over the world, if you can translate the language into default language, that's would be great, thanks!

    1 vote
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  14. hello, it would be great if there was a way for us to modify the chat close X icon when the chat message pops out. Hard to see

    hello, it would be great if there was a way for us to modify the chat close X icon when the chat message pops out. Hard to see for most customers.

    1 vote
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  15. Muting visitor notifications for a specific country

    I want to mute notification for a specific country so that we could pay attention for specified and target country visitors.

    1 vote
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  16. I need to export more than 100 messages, how can I do it?

    por favor habiltar un forma de exportar mas de 100 mensajes.

    1 vote
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  17. modern original box

    It's been 1 year and still a chat box hasn't changed pehhh

    1 vote
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  18. The new interface is inconvenient bother resetting to the beginning

    The new interface is inconvenient
    bother resetting to the beginning

    1 vote
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  19. Gelen sohbet çağrılarının birden fazla temsilci online olduğunda hangisi müsaitse ona otomatik ve eşit olarak dağıltılmasını istiyorum

    Gelen sohbet çağrılarının birden fazla temsilci online olduğunda hangisi müsaitse ona otomatik ve eşit olarak dağıltılmasını istiyorum

    1 vote
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  20. Allow availability under reporting to show % of availability during set hours

    Under Reporting on the dashboard the system shows availability of agents in past 24 hours, is there a way of doing this so the percentage figure only comes from set hours. for example, i don't have agency available between 5pm and 8am most days, this will significantly impact my availability percentage.

    1 vote
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