Please make sure to bring back the old department volume count back. Its very important. How would an organization keep the records and work on their future efficiency. This feature was available couple of weeks back. So i think it would not be hard to bring back the old script.
I request the fellow tawk developers to look into this matter and bring back the volume count for department heads as well.
Hoping for a prompt and helpful response. Thank You!13 votes
Offer an app or bot integration for Microsoft Teams41 votes
Integration with "Yandex Dialogues" - it's very relevant for Russian market. And many online consultants already have this functionality101 votesAdmintawk.to (top bird!, tawk.to) responded
Интеграция в Яндекс Диалоги будет сделана, когда будет возможность направить ресурсы на эту задачу.
На текущий момент у нас нет предполагаемого срока, когда это будет возможно.
Мы в курсе о популярности этой идеи, так как получали запросы о ней не только здесь, но и фиксировали их через наш чат тех. поддержки, через заявки на нашей почте и понимаем, что это востребованная интеграция, несмотря на малое количество голосов здесь.
Why not do Plugins for the major Forum's?1 vote
Triggers do not work on Mobile or tablets, but they do work perfect on Desktop. Do you know this?1 vote
When I get it right I can create a webhook for a new ticket.
Would be great if there is any way to create a webhook for every action.
And I support the idea to have a pretty json api for all tickets with all properties and msg.
Meyotte 37 #48
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Business owner :
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John Louis1 vote
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Pa-yment Methods : Cash/Card/Credit
Hours open : 24 hours
Business e-mail :
Business owner :
Antilog Vacations1 vote
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I want to notify different slack channels i.e. sales if a customer has a sales enquiry or support if it's a support enquiry. Right now we can't pull the department type to Zapier even just to let them all see it so the appropriate person can respond.3 votes
My suggestion is to add an app for the wix app market.
Then there are no bugs anymore and
because now, the widget is hidden on mobile phones.
There isn't any possibility to show it on mobile phones because of html.28 votesAdmintawk.to (top bird!, tawk.to) responded
Can you please check this topic for implementation for Wix websites and tell if it solves the issue with the mobile widget:
It would be useful if we could disable the widget for specific user types within WordPress.
IE: Disable widget for admins.3 votes
An android sdk would be nice, but creating a package for Flutter would be even better.18 votes
Integrate the own data base to tawk kit is help full for users to create there own data3 votes
I need to see the email attribute onChatStarted to find in my DB more info of this user and show in the screen.
It's Possible?1 vote
please consider supporting screen-share (for agents) on the most commonly used browsers, Chrome (and ideally Firefox too)
As of July 2019, ~48% of web visitors use Chrome, 31% Safari, 12% Firefox, 6% IE, and <3% Edge. For ease of interaction with our customers and the use of the screen-share we request support for the top 3 (Chrome, Safari and Firefox) instead of the bottom 2.1 vote
Feature in mobile to chat is not align don’t look good and profesional you need to do small for mobile feature1 vote
vpn chat block need to arrive, come with vpn and engage in chat1 vote
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