Feedback
Suggest a new feature or improvement to current ones to make tawk.to the best service available!
To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).
-
Integration with whatsapp business.
Please considerate integrates with whatsapp business and facebook messaging! Thats very important!
486 votes -
Can we transfer old data via webhook?
Hi,
Can we transfer old data via webhook?
Note: excluding zapier12 votes -
Ecwid integration
I wish there were an ecwid inegration , so we can see what's on the customers cart, abandoned carts, show products etc..
12 votes -
12 votes
-
Integrate with FB messenger
Integrate with FB messenger
10 votes -
add tawk to to conversion on facebook pixel
i think tawk to should integrated with facebook pixel, so my job as digital marketers could measure the ads on facebook platform.
1 vote -
sms interface
I was looking for something like tawk but that I could set up a phone number to text the incoming comment/question and then the recipient could just text in reply. That way I could manually change the number for whoever is on call (or better yet, maybe the software would let me set a schedule for who is on call).
2 votes -
2 votes
-
WooCommerce Account Dashboard Integration
Update the Wordpress Plugin to offer WooCommerce Account Dashboard integration:
Add a “Support Tickets” tab in the WooCommerce Account Dashboard on the font end where customers can view/create/respond to Tawk.to Messages (support tickets).
Add a “Knowledgebase” or “FAQ” tab where customers can access the Tawk.to Knowledgebase articles from within the WooCommerce Account Dashboard on the front-end.
15 votes -
Send data in different languages depends on current language to different chats
Could be nice if the chat send data in different languages depends on current language of (Wordpress) multi-language website to different chats.
1 vote -
Could we send from Wordpress form answers directly to the chat?
Could be nice send from Wordpress form answers directly to the chat.
1 vote -
Integrate with MS Teams
Can we develop a feature to integrate with MS Teams and Slack please
1 vote -
want to see a direct http call initialisation method
If I don't want to use widget at all, I just want to make a one-liner URL which will "ring" me on tawk and that's it, there is no need to response to the user. Of course the URL should embed the basic info such as name/email/comment in the URL, this way I can use my custom program to call the URL which can then ring me on tawk with the basic info
1 vote -
2FA Auth Google
In 2021 the security by 2FA is paramount, we REALLY need to think about adding it.
6 votes -
Does tawk support backend integrations where we use a different chat widget?
Looking for something like a websocket or long-polling API so we can use our chat widget as the UI that customers see, but integrate with tawk so if the bot cant help the customer, we escalate to a human agent
1 vote -
auto chat greeter for yalla and star chat like apps
idea is to have an automated greeting messages for each and every id that enters in the voice chat room
i have a room on yalla and star chat i am looking for automatic greeting message for each and every id that comes in to the room1 vote -
1 vote
-
integrate confluence for KB
integrate confluence for KB
1 vote -
Attaching images to shortcuts
Please consider this feature as it could be very time-saving for any customer service agent who sends lots of pictured tutorials with shortcuts. that way I wouldn't have to browse my gallery always for finding the right picture.
Thanks! one of the best platforms out there
3 votes -
You should provide SDK to add live chat to app
You should provide SDK to add live chat to app
6 votes
- Don't see your idea?