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  1. Department Chat Volume Count Option has disappeared in reporting!!!

    Please make sure to bring back the old department volume count back. Its very important. How would an organization keep the records and work on their future efficiency. This feature was available couple of weeks back. So i think it would not be hard to bring back the old script.
    I request the fellow tawk developers to look into this matter and bring back the volume count for department heads as well.
    Hoping for a prompt and helpful response. Thank You!

    13 votes
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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. I need API key for integration with my CRM. PLEASE DO....

    I need API key for integration with my CRM, it will add new things to our work, and will be easy to handle leads easily and fast. kindly do

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make it possibe for another custom field on the Details tab that can be dynamically set with the JS API.

    Make it possibe for another custom field on the Details tab that can be dynamically set with the JS API.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. How we can change (System Message)

    I am using Trigger service for auto response to visitors on our website, But when auto response perform then visitor find this (System Message) text with my name. I want to change (System Message) word,,https://www.genuinedrugs123.com/

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. Intergration into Microsoft Teams

    Offer an app or bot integration for Microsoft Teams

    51 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Get IP address of the client using JS API

    It would be helpful if i can get ip address of the client through JavaScript API

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add to Yandex Dialogues

    Integration with "Yandex Dialogues" - it's very relevant for Russian market. And many online consultants already have this functionality

    107 votes
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    16 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Добрый день!
    Интеграция в Яндекс Диалоги будет сделана, когда будет возможность направить ресурсы на эту задачу.
    На текущий момент у нас нет предполагаемого срока, когда это будет возможно.

    Мы в курсе о популярности этой идеи, так как получали запросы о ней не только здесь, но и фиксировали их через наш чат тех. поддержки, через заявки на нашей почте и понимаем, что это востребованная интеграция, несмотря на малое количество голосов здесь.

  8. Server Down error

    HI, I am facing Server Down error while using through javascript on my website. Any help?

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. As i can see, no SMF Forum plugin available.

    Why not do Plugins for the major Forum's?

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. Triggers do not work on mobile or tablets, but do work perfect on Desktop

    Triggers do not work on Mobile or tablets, but they do work perfect on Desktop. Do you know this?

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Is there a webhook if a ticket is updated or closed?

    When I get it right I can create a webhook for a new ticket.

    Would be great if there is any way to create a webhook for every action.

    And I support the idea to have a pretty json api for all tickets with all properties and msg.

    Thanks

    Alex

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow different Slack channels to be notified depending on department selection.

    I want to notify different slack channels i.e. sales if a customer has a sales enquiry or support if it's a support enquiry. Right now we can't pull the department type to Zapier even just to let them all see it so the appropriate person can respond.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. App for Wix App Market

    My suggestion is to add an app for the wix app market.

    Then there are no bugs anymore and
    because now, the widget is hidden on mobile phones.
    There isn't any possibility to show it on mobile phones because of html.

    28 votes
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    6 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Flutter integration

    An android sdk would be nice, but creating a package for Flutter would be even better.

    24 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Display widget based on user type

    It would be useful if we could disable the widget for specific user types within WordPress.

    IE: Disable widget for admins.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. integrate own data base

    Integrate the own data base to tawk kit is help full for users to create there own data

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  18. see the email attribute onChatStarted

    I need to see the email attribute onChatStarted to find in my DB more info of this user and show in the screen.
    It's Possible?

    1 vote
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  19. please consider supporting screen-share (for agents) on the most commonly used browsers, Chrome (and ideally Firefox too)

    As of July 2019, ~48% of web visitors use Chrome, 31% Safari, 12% Firefox, 6% IE, and <3% Edge. For ease of interaction with our customers and the use of the screen-share we request support for the top 3 (Chrome, Safari and Firefox) instead of the bottom 2.

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Feature chat is not align don’t look good is to large

    Feature in mobile to chat is not align don’t look good and profesional you need to do small for mobile feature

    1 vote
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