Please make sure to bring back the old department volume count back. Its very important. How would an organization keep the records and work on their future efficiency. This feature was available couple of weeks back. So i think it would not be hard to bring back the old script.
I request the fellow tawk developers to look into this matter and bring back the volume count for department heads as well.
Hoping for a prompt and helpful response. Thank You!

I need API key for integration with my CRM, it will add new things to our work, and will be easy to handle leads easily and fast. kindly do

Make it possibe for another custom field on the Details tab that can be dynamically set with the JS API.

I am using Trigger service for auto response to visitors on our website, But when auto response perform then visitor find this (System Message) text with my name. I want to change (System Message) word,,https://www.genuinedrugs123.com/

Offer an app or bot integration for Microsoft Teams

It would be helpful if i can get ip address of the client through JavaScript API

Integration with "Yandex Dialogues" - it's very relevant for Russian market. And many online consultants already have this functionality

HI, I am facing Server Down error while using through javascript on my website. Any help?

Why not do Plugins for the major Forum's?

Triggers do not work on Mobile or tablets, but they do work perfect on Desktop. Do you know this?

When I get it right I can create a webhook for a new ticket.

Would be great if there is any way to create a webhook for every action.

And I support the idea to have a pretty json api for all tickets with all properties and msg.

Thanks

Alex

I want to notify different slack channels i.e. sales if a customer has a sales enquiry or support if it's a support enquiry. Right now we can't pull the department type to Zapier even just to let them all see it so the appropriate person can respond.

My suggestion is to add an app for the wix app market.

Then there are no bugs anymore and
because now, the widget is hidden on mobile phones.
There isn't any possibility to show it on mobile phones because of html.

An android sdk would be nice, but creating a package for Flutter would be even better.

It would be useful if we could disable the widget for specific user types within WordPress.

IE: Disable widget for admins.

Integrate the own data base to tawk kit is help full for users to create there own data

See link-
https://developer.apple.com/business-chat/

I need to see the email attribute onChatStarted to find in my DB more info of this user and show in the screen.
It's Possible?

As of July 2019, ~48% of web visitors use Chrome, 31% Safari, 12% Firefox, 6% IE, and <3% Edge. For ease of interaction with our customers and the use of the screen-share we request support for the top 3 (Chrome, Safari and Firefox) instead of the bottom 2.

Feature in mobile to chat is not align don’t look good and profesional you need to do small for mobile feature