Please considerate integrates with whatsapp business and facebook messaging! Thats very important!

Hi,

Can we transfer old data via webhook?
Note: excluding zapier

I wish there were an ecwid inegration , so we can see what's on the customers cart, abandoned carts, show products etc..

Integrate with FB messenger

i think tawk to should integrated with facebook pixel, so my job as digital marketers could measure the ads on facebook platform.

I was looking for something like tawk but that I could set up a phone number to text the incoming comment/question and then the recipient could just text in reply. That way I could manually change the number for whoever is on call (or better yet, maybe the software would let me set a schedule for who is on call).

Update the Wordpress Plugin to offer WooCommerce Account Dashboard integration:

Add a “Support Tickets” tab in the WooCommerce Account Dashboard on the font end where customers can view/create/respond to Tawk.to Messages (support tickets).

Add a “Knowledgebase” or “FAQ” tab where customers can access the Tawk.to Knowledgebase articles from within the WooCommerce Account Dashboard on the front-end.

Could be nice if the chat send data in different languages depends on current language of (Wordpress) multi-language website to different chats.

Could be nice send from Wordpress form answers directly to the chat.

Can we develop a feature to integrate with MS Teams and Slack please

If I don't want to use widget at all, I just want to make a one-liner URL which will "ring" me on tawk and that's it, there is no need to response to the user. Of course the URL should embed the basic info such as name/email/comment in the URL, this way I can use my custom program to call the URL which can then ring me on tawk with the basic info

In 2021 the security by 2FA is paramount, we REALLY need to think about adding it.

Looking for something like a websocket or long-polling API so we can use our chat widget as the UI that customers see, but integrate with tawk so if the bot cant help the customer, we escalate to a human agent

idea is to have an automated greeting messages for each and every id that enters in the voice chat room
i have a room on yalla and star chat i am looking for automatic greeting message for each and every id that comes in to the room

integrate confluence for KB

Please consider this feature as it could be very time-saving for any customer service agent who sends lots of pictured tutorials with shortcuts. that way I wouldn't have to browse my gallery always for finding the right picture.

Thanks! one of the best platforms out there

You should provide SDK to add live chat to app