Feedback

Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Integration with whatsapp business.

    Please considerate integrates with whatsapp business and facebook messaging! Thats very important!

    180 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    8 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. add facebook pages chat to integrate with tawk to

    i just want to know that how can we integrate our facebook page chats to our tawk to chat?
    means if some one send us message we will recieve that in tawk to and we can directly reply it from tawk to
    its great feature some of chat software like jivo chat are providing this feature

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Webhooks: Add a webhook for when tags are added to a chat.

    This is useful to track the different reasons for a chat, So the customer can be billed accordingly.

    As tags can be added after the chat has ended, I suggest there be a new webhook maybe called 'chat:updated' that gets fired when a chat gets updated details, a note gets added or tags get adjusted.

    There might need to be a delay in the wehbook as multiple tags and be removed/added at a time.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Integration with mailchimp.

    If you integrate with Mailchimp so new chat user emails can be automatically added to an email list that would be great. It really is a requirement to be competitive in this space.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. Attention Grabber - Profile photo of my face within a circle above chat box, like Facebook messenger has. Gives visitors a human experience.

    I want my users to know I am actually online and that I'm not a BOT. The circle profile photo could possibly animate very slightly, like float or bounce (seriously not needed though). But there should be an option to add a very minimalistic, small arrow underneath the profile photo pointing down to the chat with a custom color of the arrow. This is such an easy fix that I'm sure hundreds of people would use.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Integration Growave.io

    Integrating with Shopify's best Loyalty and Rewards program - customer support just like Gorgias does... but then with Tawk Chat.

    Plugin: https://growave.io/
    Growave ‑ Reviews, Loyalty - Shopify

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Integrate with WooCommerce ( Showing Transaction History of Clients )

    Hi,

    First by far you are the best plugin for wordpress and thank you for been amazing :)

    I would like to suggest you few updates or add ons which can help you boost the popularity and gain more clients from your competitors .

    We know that you already integrated with WooCommerce which is a great adavantage, but I mention that they are few more areas where you can grow your plugin. You can consider the following in your future plans to integrate your plugin with the WooCommerce data, in order to show the following in a new tab next…

    12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add chatbot

    Add a chatbot similar to Manychat

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Responsive/percentage widths to embeddable widget

    The embeddable chat widget has a fixed width set on the iframe once placed on a page. This makes it usage a bit clunky on different screen sizes depending on where it's embedded.

    If I turn off the 300px !important width and set it to 100% it works perfectly, but this 300px width is reset on screen resize.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. i want disable the menu of "change name"

    i want disable the menu of "change name" in the next version

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. I am requesting an intergration for boolba.biz crm it would be awsome to use with tawkto

    I am requesting an integration for boolba.biz crm it would be awesome to use with tawkto.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Integration with Active Directory for authentication of attendants.

    It would be nice to have integration with active directory to bring more security to the process.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. AI de

    integration with AI based decision tree.
    Alternatively you can add something like CHATFUEL interface for
    drag and drop -tree to direct / divert messages to the right pipeline and finally request talk to a real person

    we are an e-commerce and cakes manufacturing company - its way better than have an army of callcenter employees that we let them shortlist products online or ask simple questions

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable the Agent reply using an interface in a website rather than going to tawk dashboard

    Enable the agent to respond to the end user query using our website rather than redirected to Tawk dashboard

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please considerate integrating tawk.to within Thrivecart

    Integrating Tawk.to within thriveCart would increase the sales of the people using that payment gateway (thrivecart from ThriveThemes)

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. An api to check the dashboard statistics information

    An api to check the dashboard statistics information

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  18. you should provide the option to integrate with andorid app

    you should provide the option to integrate with andorid app

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  19. new integratinos

    please integratin whit whatsapp, facebook and intagram???

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. iframe inside chat box

    Can i add iframe inside a chat box so i can put other content there?

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 6 7
  • Don't see your idea?

Feedback

Categories

Feedback and Knowledge Base