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  1. Integration with whatsapp business.

    Please considerate integrates with whatsapp business and facebook messaging! Thats very important!

    498 votes
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    8 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to. We have taken note of your feedback and suggestions.

    Whatsapp Integration is currently in a review process and on our roadmap as a future feature release. We will update you once this new feature has been implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  2. chat answered webhook event

    Add the ability for tawk to send a webhook event when a chat is answered.

    12 votes
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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your suggestions.

    We currently have Webhook functions for Chat Start, Chat End and New Ticket.

    For more in-depth information on how our webhooks work, visit our developer portal at developer.tawk.to/webhooks/

    This request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  3. Can we transfer old data via webhook?

    Hi,

    Can we transfer old data via webhook?
    Note: excluding zapier

    12 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your question here.

    I’d like to confirm what “old” data you are trying to transfer via webhooks, and confirm what is the outcome you are looking to achieve?

    To know more about our webhook function you can refer to this link: https://developer.tawk.to/webhooks/

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

  4. IBM Watson Chatbot integration with tawk live chat

    Hello,

    I'm sorry if it is not the right "forum" to post this, but I have the following problem. I have already built an IBM Watson Chatbot and I would like to connect it with tawk live chat in case the user needs human support. Is it possible to connect the two APIs IBM Watson supports integration of other chats into their chatbot)? If so, is there any tutorial?

    I am sorry for my improper English, I'm Greek. Thanks in advance!

    1 vote
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your question here.

    We currently don’t have integration for IBM Watson Chatbot or an API to connect the two platforms.

    Alternatively, you can check our JavaScriptAPI documentation for flexible sets of methods that may help with your website projects.

    You can check our JavaScript documentation here:https://developer.tawk.to/jsapi/.

    Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  5. 1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ecwid integration

    I wish there were an ecwid inegration , so we can see what's on the customers cart, abandoned carts, show products etc..

    12 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    With regards to this concern, once the members have been removed from the property, you won’t be able to delete their names manually in the group chat list.

    I would recommend asking the members to “leave” the chat group first before deleting them from the property. Alternatively, create a new group chat with the rest of the team members.

    To know more about group chats, visit the following links:

    1. Creating a group chat: https://help.tawk.to/article/creating-a-group-chat

    2. Adding direct messages and group chats to tabs:
    https://help.tawk.to/article/adding-direct-messages-and-group-chats-to-tabs

    3. Managing group chats: https://help.tawk.to/article/managing-group-chats

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my…

  8. 12 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please integrate with clickfunnels. Thank you.

    Please integrate with clickfunnels. Thank you.

    3 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    We currently don’t have an integration with ClickFunnels. However, our chat widget code will work on your funnel pages.

    For more info: https://help.tawk.to/article/adding-a-widget-to-your-website

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

  10. RPC to create a ticket programmatically (when someone fills my website's contact form for instance)

    Hello,

    I'd like to replace my website's contact form with a ticket-creation. For that I'd need a RPC url on your side that I could call, providing email, name, and message.

    Very easy, and usefull for other situations as well.

    3 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. WooCommerce Account Dashboard Integration

    Update the Wordpress Plugin to offer WooCommerce Account Dashboard integration:

    Add a “Support Tickets” tab in the WooCommerce Account Dashboard on the font end where customers can view/create/respond to Tawk.to Messages (support tickets).

    Add a “Knowledgebase” or “FAQ” tab where customers can access the Tawk.to Knowledgebase articles from within the WooCommerce Account Dashboard on the front-end.

    18 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Get Visitor Data in JS API

    hi, i found this function in JS API

    TawkAPI = TawkAPI || {};
    Tawk_API.onPrechatSubmit = function(data){

    //place your code here
    

    };

    thats can do an action on PreChatSubmit

    I want to request to get
    visitor.data.email
    visitor.data.name
    visitor.data.phone

    in that function, we can forward the data to external API
    like CRM, that has add subcriber to list api post method.

    thanks

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Integrate with FB messenger

    Integrate with FB messenger

    10 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. to help me on turn off email notification

    I can not turn off the email notification. I can not click on the email notification button. Please on the side par, please help

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. We should be given an API by which we can keep a record of Chats

    We should be given an API for PHP by which we can keep a record of Chats such as how many chats received today, weekly, and on a monthly basis along with how long it goes so, we can better manage our employees!

    We need this API to see the details on our own website as other details available there too such as calling software, emails, and other integrations, so it would be easier to manage all the things at one place!

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. add tawk to to conversion on facebook pixel

    i think tawk to should integrated with facebook pixel, so my job as digital marketers could measure the ads on facebook platform.

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  18. integrate confluence for KB

    integrate confluence for KB

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  19. sms interface

    I was looking for something like tawk but that I could set up a phone number to text the incoming comment/question and then the recipient could just text in reply. That way I could manually change the number for whoever is on call (or better yet, maybe the software would let me set a schedule for who is on call).

    2 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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