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  1. Ionic integration for tawk.to

    Kindly add feature to include tawk.to in ionic apps

    21 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. reCAPTCHA integration

    reCAPTCHA integration

    152 votes
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    24 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    We currently don’t have a reCAPTCHA or spam filter option for our chat widget.

    Alternatively, you can ban Spammers by their IP addresses to prevent them from accessing the widget on your site.

    Helpful link: https://help.tawk.to/article/banning-a-visitor

    We have submitted this request to our engineers for assessment. We will provide an update should this feature be approved.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  3. Add instruction for Yandex Metrica

    Please place the instruction for interaction with Yandex Metrica for tracking of statistics of use of your tawk form, as Google Adwords

    Here documentation https://yandex.com/support/metrika/objects/reachgoal.xml

    If somebody is able to help I will be grateful

    13 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Microsoft Dynamics CRM Integration

    Microsoft Dynamics CRM Integration

    44 votes
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    4 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. chat window popup inside a facebook page, people don't pay attentions to tabs inside a page

    chat window popup inside a facebook page, people don't pay attentions to tabs inside a page

    7 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add a Facebook Like button on the chat window

    When putting the business's Facebook Like button on the chat window, if customer will click "like" it will add real value to the business rather than the regular current like button.
    This will most likely happen if the customer was happy with the service with the representative.
    This feature already exists as a chat app on Shopify and is very popular

    18 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. I like to use tawk.to on my vtiger CRM and customer portal

    I like to use tawk.to on my vtiger CRM and customer portal

    24 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. WordPress (WP) and WooCommerce (online shop) ticket system

    you got the nice Wordpress widget already (only chat)
    please add the support for WooCommerce and WordPress (WP).
    tawk WP contact form,
    when a WooCommerce customer answer to an order email the it should show inside the WooCommerce order notification.
    this would be awesome.

    Why WooCommerce and Wordpress?
    Wordpress powers more than 26% of all webpages.
    WooCommerce is the fastest growing online shop software in the world.
    need figures? here they are:
    http://trends.builtwith.com/shop
    http://awesomescreenshot.com/05d5yd9706
    http://trends.builtwith.com/cms
    http://awesomescreenshot.com/0ac5yd9gc6

    61 votes
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    8 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    We currently do not have an integration with WordPress and WooCommerce ticketing systems.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to.

  9. Offline messages be sent in ADF.

    Some CRM Systems only allow receiving leads by ADF. This would be valuable for offline messages.

    4 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support Wordpress WPML (translation plugin) so that the right chat language shows

    WPML is the biggest Wordpress pugin. I'd like the chat to show the right language. My customer's language depends on the language they chose (in WPML).

    120 votes
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    planned  ·  11 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. REST API for CRM Integration

    It would be great if there was a possibility to integrate our own CRM with chat. Chat is a place where agents can gather and lead clients and to use chat we need to be able to get chat history.

    289 votes
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    22 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Currently, we only have a Javascript API. However, we have a more advanced REST API in the works that should be out in a couple of months.

    In our JavaScript API documentation, we provide a flexible set of methods that may work for your web projects. Check out our Developer Page for updates and info! https://developer.tawk.to/jsapi

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  12. Elgg plugin

    The plugin would enable any elgg site user to set up a widget for their user or group profile page. For example, I own a social media network powered by elgg software, and I would like to offer this messaging opportunity to my users, for their individual and group use, independent of me, not just limited to messaging with myself/my team.

    3 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Android and Ios SDK

    It would be great to have an Android and Ios SDK to add chat service to our existing apps.

    340 votes
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    56 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    As per our development team, this feature has been planned for future release. As you can appreciate, things, unfortunately, don’t always go according to plan.

    Other product launches need to be prioritized for the sake of progress.

    Rest assured, this has already been forwarded to the team. We will post updates once the feature has been approved and implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  14. integration zoho crm

    please integrate tawk.to system with zoho CRM so that all leads(users) are came to CRM system and its very usefull because many organisation uses Zoho just need to call the scripts with URL .

    115 votes
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    21 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    We currently don’t have an integration with Zoho CRM.

    The CRM (Contacts) feature is already on our development roadmap. Our engineers are working towards this new feature and we will post updates once the feature has been implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  15. integration with bitrix24

    I propose to make the integration with cloud-based CRM bitrix24

    52 votes
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    under review  ·  6 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. Twilio SMS integration

    Would be awesome if you could hook this into Twilio and allow both website chat, and SMS chat from customers on their mobile devices

    73 votes
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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    At this stage, we don’t have an integration with Twilio.

    You can find our supported integrations here: https://help.tawk.to/category/integrations

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  17. Zendesk integration

    Hello guys,

    We work with Zendesk and Zopim , but we assess the Zopim and he has not been a good tool for our Company.

    We were then presented to the Tawk . The problem is that there is no integration with Zendesk .
    There is a possibility desevolver the Tawk for Zendesk ?

    Thank you!

    156 votes
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    11 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your question here.

    At the moment, we currently don’t have an integration with Zendesk.

    You can find all our supported integrations here: https://help.tawk.to/category/integrations

    For Shopping Cart Integrations, visit this link:
    https://help.tawk.to/category/shopping-cart-integrations

    We have noted your suggestion and will post updates once the feature has been approved and implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  18. Allow integration with Google Analytics

    It would be great if there was a way to optionally bind Google Analytics events to opening the live chat button, and ideally leaving an offline message as well. We like to track as many site interactions as we can, but not sure how I can bind any events to button clicks as there's an iframe container, so it would have to fire on your end.

    487 votes
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    72 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have an integration with Google Analytics.

    We do, however, have our Google Adwords Tracking integration.

    Google Conversion tracking can help you see how effectively your ad clicks lead to valuable customer interaction with tawk.to.

    This article explains how to create a conversion action to track visitor engagement with the widget. You can find the sample code and tutorial here: https://docs.tawk.help/article/google-adwords-tracking

    Note: this code example tracks a new chat as a conversion. If you would like the conversion to occur on some other metric, please refer to our Javascript API: https://help.tawk.to/article/google-adwords-tracking

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

  19. SalesForce Integration

    It would be great to have it so agents can log cats in SalsForce Service Cloud

    48 votes
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    under review  ·  6 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Integration with AmoCRM

    Dear friends

    How do I integrate chat with AmoCRM?

    Thank you

    7 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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