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  1. Pre chat form on mobile should open chat

    pre chat form on mobile site method change to same of desktop pre chat form method

    7 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable Scheduler to 24 hours

    Scheduler needs to be 24 hours.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. can you make some kind of video for your add-ons?

    can you make some kind of video for your add-ons? it will help us to know more about your suff

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow us personalize the emails tickets

    It will be great if the Tawk allow us to personalize the emails tickets, because all emails are sent in english, so I can't use that amazing tool because all my clients are brazilian (portuguese).

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unique user identification

    This is the same idea as https://tawk.uservoice.com/forums/228427-feedback/suggestions/11489121-uniquely-identify-user-by-id ,
    but I strongly feel this suggestion was declined way too easily.

    Assuming only one person per IP address uses Tawk is not a good idea, and can for certain websites/web apps with certain user bases, create serious privacy issues.

    An API hook for unique sessions should clear out this issue.

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Message Sorting by Date Received

    It would be awesome if we could sort the messages by date received so I can quickly look at the most recent.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  7. capture and log the info that we would see when a visitor is live, so we can look at it later

    Please capture and log the info we would normally see if we could sit at our computer 24/7. Seeing the IP address, the pages of our site the visitor navigated to, and how long they were on a page is very interesting but unless we live at the computer we miss a lot of this. Since the system is logging this info while the visitor is live, you can just transfer that info to a log when they leave the site instead of letting it just disappear. Thank you!

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  8. to add an option to choose/change dimensions for desktop/mobile widget differently

    Currently it is not possible to increase or decrease the dimensions for both- desktop and mobile. Some browsers like UC show it as little that it fails to attract visitors or they can't easily tap on it. On the other hand, different alignment for desktop and mobile might be helpful for some ecommerce website. Isn't it dear friends?

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. Differentiate agents on Agent Chat feature by color or other display feature

    Add color options or some kind of display feature so that different agents' messages display in different colors. That way, all team members can easily distinguish messages from agents with similar names like "Kate" and "Kim" at a quick glance.

    6 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  10. To cater to your name with the trigger of the visiting visitor connecting live alive? Example: hello $ username $ how can help you? (Trigge

    To cater to your name with the trigger of the visiting visitor connecting live alive? Example: hello $ username $ how can help you? (Trigger messeage)

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add Newsletter plugin for websites

    Just like the chat plugin, the newsletter / subscriber plugin will be a great feature to have.

    1 vote
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  12. Keep the times set in the sheduler

    Keep the times from the sheduler active when disabling / re-enabling... we have to manually drag all the times again.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Contacts should be rearranged, marked and deleted by adminstrator.

    If there are rearrange, mark and delete options for contacts, that will

    4 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add images to the Knowledge Base

    There will be an option to add an image.

    10 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. product for https vps linux hosting servers -video and auio chat

    product for https vps linux hosting servers -video and auio chat

    3 votes
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  17. Telephone or email protocols for Remove Branding Add-on

    I have been trying to add a telephone protocol to the widget footer branding, but it is not possible because the link URL field expects an http protocol. It would be nice if we were able to add mailto: or tel: procols instead.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add Scheduler to Tawk.to Pages

    Tawk.to Sites have a scheduler option in the assets. Tawk.to Pages does not have a scheduler option. Can you add the scheduler to the asset list for Tawk.to Pages?

    23 votes
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    4 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. To be able to filter the sounds and mute to the visitors that one wants

    To be able to filter the sounds and mute to the visitors that one wants

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  20. When I maximize a chat window, I have the option to leave that window always fixed, on the others

    When I maximize a chat window, I have the option to leave that window always fixed, on the others

    1 vote
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