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  1. Add a trigger condition for history pages

    "Visitor history page" - as a value you put a part of an URL or exact URL that visitor visited during his session.

    Example: if visitor was on contact page once, don't ask him if he needs help.

    1 vote
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. edit + get notes via API

    use the Javascript API to get/set notes for the user

    11 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Introduce Mobile Chap App Notifications

    When a visitor comes on our website through IOS or Android Mobile, then send notification informing the visitor to download Android or IOS app for better experience.

    Something similar to: https://blog.zopim.com/2016/04/13/increase-proactive-engagement/

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. app notification need to have continuance ring just like mobile call

    App notification need to have continuance ring just like mobile call to avoid mistakenly ignoring a chat request

    6 votes
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    started  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. to please also save the browser type in history with visitor details.

    to please also save the browser type in history with visitor details. As today i need it,. But unable to find it on my chat.

    1 vote
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Refresh Stats without switching tabs

    On the desktop app, your visitor stats up on the top right will only update if you switch to another tab. Such as monitoring then switch back to the dashboard tab.

    Can it be modified so that the stats live update without having so switch tabs. It can be a bit of a pain having to keep switching tabs to see how many visitors there have been.

    4 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. provide ability to show or NOT show tawk.to chat option on pages whose urls match/contain text.

    Hi-
    The specific use case I have is I am using a drupal website and I don't want the chat option to show up on the admin pages when I am working in the admin section of the site. So if there was a an option to NOT show tawk.to chat invite on pages whose URL contained /admin/ that would be great. And then I realized the ability show ONLY on pages that matched certain url strings would be good too. Thanks. Michael

    7 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. make it possible to move our attention image around

    I was thinking you could make it to where we can move the attention bubble image around to where we would like it.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. OpenCart extension - multistore/multilanguage

    OpenCart allows use of multiple languages within a single install. Essentially, they allow multilingual stores.

    OpenCart also allows multiple stores running on a single install/instance. It is a multistore software.

    So the talk.to OpenCart extension setting page should allow:
    1. Mapping of each OpenCart store to a talk.to site
    2. Mapping of each installed language for each OpenCart store to a talk.to widget within that OpenCart store.

    Store 1
    ----Choose talk.to site ----
    ----English
    --------Choose widget--------
    ----German
    --------Choose widget--------
    ----French
    --------Choose widget--------
    Store 2
    ----Choose talk.to site ----
    ----English
    --------Choose widget--------
    ----German
    --------Choose widget--------
    ----French
    --------Choose widget--------

    In terms of…

    82 votes
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Gumanjee,

    Thank you for your feedback. We are currently working on updating all of our integrations and this is a feature will be included after the update.

    Hope this helps!

  10. Trigger welcomes customer come back with their name

    "Welcome XXX come back, may i help you ?"

    This is my suggestion that Trigger could recognize customer's name and say hello with them. Then, they can surprise, feel comfortable, happy and appreciate us.

    6 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. have the ability to not having the cursor put automatically in the chat box after a automatic system message (trigger)

    When we setup triggers, the chat pops up automatically (automatic system message). The problem is that the cursor of the user is not on the chat box, so if the user was typing into another field in the web page, it now writes in the chat box and sometime annoying to the end-user. Would be nice to have the ability to set the cursor NOT to automatically go into chat box after trigger.

    1 vote
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    under review  ·  0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  12. Send Message To Agent

    I have installed this application in my website. Now I wanted to send message to agent programattically that when new order in my website is placed then a message to the agent will be sent that "a new order is placed".
    Is there any api so i can integrate it in my website ?

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there dear tawker,

    We are planning on expanding our current integration to support viewing logged in customer carts through the widget. But we are not quite there yet.

    Thank you for the suggestion!

  13. Customize the roll-over color for the offline submit button

    Be able to change the rollover colour of the submit button when in offline mode to match branding

    12 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Set with JS API to chat with a specific agent

    Specify in javascript with which agent should the user talk, since there is different departments and positions

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  15. HTTP2

    We use HSTS, essentially HTTPS everywhere, and HTTP2. HTTP2 is much more efficient than HTTP1.1, and should take a load off everyone's server.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. I would like an extension for AbanteCart please.

    I would like an extension for AbanteCart please.

    1 vote
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Unblock your services for Iran

    Hi, I have used your service, but most of our visitors are from Iran. because of this fact that all sanctions against Iran vanished. we would be thankful if you also unblock your services for Iranian visitors...

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there dear tawker,

    As we are hosted on Google servers, we have to abide by their rules. Currently we won’t be able to provide our services until the ban is lifted. ):

  18. Voice Notification For Users

    Please add different adjustable voice notification selection for the visitors to striking

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. form popout window

    I hope I can change 'Start Chat' with 'Send'. I use it for reservation forms

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Trigger on visitor leaving page

    A trigger for someone about to shut down the page without passing the succes checkout page, which says 'Not found what you are looking for? How may I help you?'

    9 votes
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    under review  ·  0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
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