It would be great if the panel also have a Brazilian Portuguese version.

I think you should have a 2 lined widget, where title is shown underneath their name

When a customer sends private information such as last 4 digits of credit card number or security question etc we should be able to create a secure forum for each question we want to ask securely and once we ask them to fill it out and they submit it we will be able to see what they wrote. just so customers feel safe when entering private information :D

Integrate the live chat with GrooveHQ to automatically create tickets: https://www.groovehq.com/

Now i can add note to chat but cant find chats with notes only. So notes is very unusable for my. Please row in history view (have notes)
or better - give my possbile add some information like - important chat and possible to filter in history view.
Sory for my English

I suggest you have a way to randomize your alias for chat conversations automatically.

Look at how big PURECHAT's widget is with a massive graphic that stands out saying "CHAT!". Its inviting, Tawks tiny "chat?" is like saying, please don't speak to us we cant be bothered for you, as well as the fact that you cant see it!

When typing one_two@gmail.com in widget only one@gmail.com is auto-linked

Hello dears.

After a update on Wordpress the chat its deactivated.

I like me suggest a INFORMATION in Wordpress Dashboard when this occurs

Thanks for support

I would kime to set default names for new guests. So if new people visit my site there wont be the name V278921879928... When i set as default name: "Newone" it will display: Newone1, Newone2, ...

seoshop plugin !!!!!!!

Having the ability to remove the share buttons on pages would limit the chance of accidentally sharing a page that is supposed to be for internal business use only!

If Tawk got a module, for SMF. It could be NICE!!!

I use SMF for my gameserver and I dont want 150 friends on steam, its easier with livechat

Latest github not installing with Prestashop 1.6.0.9. It say installed but then when you search for it in modules it's just not there. It also leaves a dead menu link in the back end: ADMINISTRATOR > TAWK.TO when gives a 'controller not found' error.

In the Andriod App, there is a ? mark next to the chat input box that brings up a shortcut pick list and shortcut search box. This is intuitive and helpful, and I would suggest that the same feature be added to the desktop version. While I am comfortable with command line interfaces, many of my staff will balk at it.

Just as "uservoice" and so many other websites do, I think it'd be cool if you guys implemented "gravatar" icons into your app so people can create a centralized icon for usage on multiple sites, and then you guys could use this icon for chats with visitor or other agents to make the experience more personal, without having to re-invent the idea of uploading an icon to yet another website.

we use this feature on multiple web apps we develop

-Peter