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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

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  1. Adding a voice record button to the chat feature

    I want my customers to able to contact me by texting and via voice record. Because some of my clients have a hard time explaining what designs do they want.Also, I would like the feature to be a voice recording button placed beside the texting blank box.This request is regarding the chat widget on my website.( Only voice recording/ I don’t want it to include a video or voice call feature)

    21 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Office 365 Backup

    For Office 365 backup solution, you can use either of the below methods:

    • With the help of eDiscovery tool
    • Using Outlook Import/Export features
    • MailsDaddy Office 365 Backup Tool

    The first two are the manual techniques for Office 365 mailbox backup to PST file. You can use these two methods successfully but sometimes there is the chance to lose precious data. Therefore, it is highly suggested to use Office 365 Backup software to export Office 365 to PST. The software also allows migrating Exchange Online mailboxes into multiple other file formats also apart from Outlook PST file.

    Features…

    4 votes
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    4 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  3. Integration in Microsoft Teams

    More and more companies are using MS Teams and it would be useful to be able to integrate admin site integrated in Teams

    17 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  4. Auto assign chat

    It would be great if tawk has function "Auto assign chat". Instead of choosing by agent, system will auto assign chat for all online agents.

    5 votes
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to see which operators are logged on -

    it would assist with monitoring to ensure that all of our live chat clients are being covered and that we have operators covering all shifts

    128 votes
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    10 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to turn off dynamic title

    On new message, the tab title will now change to "NUM new message". It would be nice to have an option to disable it.

    183 votes
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    26 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Chatbot when offline

    It would be great if a there is a chatbot that can answer basic queries when offline.

    5 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  8. Read/seen notification.

    Need a read/seen notification on chat that indicates the chat has been viewed by the visitor.

    63 votes
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    2 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. 10 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Webhook: Transcript of chat

    I see from a recent post that webhooks are now available within the dashboard - this is fantastic.

    Is it possible to post the transcript of the chat to the webhook once the chat has finished?

    Thanks

    106 votes
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    11 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Agent Names/Id's in Webhooks

    Would be great to see the Agents name or ID in the Webhooks that are pushed out of the system

    11 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  12. Roku Tv

    The Roku TV hub is simply the best of all the features. So in terms of the content, there is nothing that is submissive. It is upto you choose the best device and in the lineup, Roku Ultra is known to be the best ever device and you can get the finest attributes as well. The url roku com link evens gives you the license to watch the Movie nights in the US. In addition to this, there were several offerings during the independence day. Since you’re using Roku, you are not gonna miss anything at all. For more visit …

    1 vote
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    2 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  13. attention grabber visible in offline mode

    i need the attention grabber to be visible when the chat is offline with a message like "we're not available right now, leave us a message". please consider the improvement, thanks

    4 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. 7 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. Thunderbird to Outlook Converter

    To migrate Thunderbird emails to Outlook PST format always opt MailsDaddy Thunderbird to Outlook Converter. This is a well-programmed application that has lots of efficient features to convert and import every single email from Thunderbird to Outlook PST format. The user can use this simple solution on Thunderbird MBOX and Maildir files and easily migrate in PST, EML, MSG, HTML & many other given format. With the demo, you can convert 20 emails from each mailbox. Explore more information here: https://www.mailsdaddy.com/thunderbird-to-outlook-converter/

    4 votes
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    2 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  17. HOW TO FIX ERROR CODE 005 ON ROKU?

    First, reset your Roku device to its factory defaults to resolve this issue.
    The next step is to connect the Roku device to Wi-Fi via wired or wireless network.
    Perform the activation process in the next step.
    Wait till the software update process completes.
    Once it is complete, remove the Ethernet cable and associate it with your Wi-Fi.
    The device will activate successfully.
    Unplug the router and Roku device from the power supply.
    Wait patiently for a few minutes and then connect it to the power source again.
    Attach any other device to the wireless network to check if the…

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. How do I fix error code 009 on Roku?

    The Roku error code 009 means your Roku computer is connected to the router not to the internet. Briefly, your Roku player can’t connect to your internet service. To fix this, please follow the instructions given below.

    Source URL: https://www.rokuerrorcode009.com/

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. How to Fix Roku Error Code 014?

    Device Error Code 014 Some "No Wi-Fi connection" causes-

    a. Data on Wi-Fi logins is wrong.
    b. When Wi-Fi's out of control.
    c. I need to uninstall your operating system.
    c. If you use an incorrect IP address.

    If you find the Roku Program Error Code 014 difficult to repair. To obtain the correct results, contact Roku Customer services.

    Source URL: https://www.rokuerrorcode009.com/roku-error-code-014/

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. How to Fix Roku Error Code 018?

    This error code 018 typically happens while you are watching your favourite shows and you get a weak network link on your Roku system.
    Resolve Roku error code 018 error this is where we’ll show you how you can patch Roku error code 018.
    You get 3 types of messages with this error code These are “Unable to Connect Wireless Network” means that your computer is not connected to a Wi-Fi network, “Unconnected to the Internet” means that your Internet Services Provider is not operating, and the last one is “Download, Please Wait” error message when you disable Wi-Fi. If…

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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