i am able to send one email via ticket only, kindly assist to look on this, so that able to send more than one email in a ticket

I was using Tawkto chat widget and want to reposition it from bottom, as it covers the social icon bar in mobile. I tried to applied css on iframe but all css on iframe were important.

So is it possible you can add an option in your backend for custom postion or user can apply own css.

Let your technical department verify that this chat widget can move freely

I haven't seen a Phone Number field in the Zap editor. I want to create a new contact on my CRM when someone submits the pre-chat form on my website. As for now I only able to pass name and email but not phone number.

It would be great if a there is a chatbot that can answer basic queries when offline.

Send voice notes and share location in chat like whatsaap

cannot delete inter agent chat groups

For small businesses which are trying to go global but cannot invest on support to be available 24*7 online, can there be a feature that there is an automated pre fill form activated from 10PM-6AM and for the rest of 16 hours the customer is directly able to chat (without the form)
Just to ensure that the clients are not missed when you sleep?

Also, Awesome service this is tbh!

So when someone finds us on Google, we want to know how they found us, and usually they say "thr a google search". somethign like this:
https://www.google.co.uk/search?source=hp&ei=toiMX4bdJ52W1fAPzcen4AI&q=local+plumber&oq=local+plumber&gs_lcp=CgZwc3ktYWIQAzICCAAyBQgAELEDMgUIABDJAzIFCAAQkgMyAggAMgIIADIICC4QxwEQrwEyAggAMgIIADICCAA6CwgAELEDEIMBEMkDOg4ILhCxAxDHARCjAhCLAzoICC4QsQMQgwE6CwguELEDEMcBEKMCOhEILhCxAxCDARDHARCjAhCLAzoICAAQsQMQgwE6CwguEMcBEKMCEIsDOgUILhCxA1CBDFjAF2CAGWgAcAB4AYABiAGIAaoIkgEEMTEuMpgBAKABAaoBB2d3cy13aXq4AQI&sclient=psy-ab&ved=0ahUKEwiGkNSI4r7sAhUdSxUIHc3jCSwQ4dUDCAk&uact=5

This is the full URL of a search for Local Plumber. It would rtell me what they searched for to get to us.

PLEASE can you make this possible....

İlahe1995

it would assist with monitoring to ensure that all of our live chat clients are being covered and that we have operators covering all shifts

Would be great to see the Agents name or ID in the Webhooks that are pushed out of the system

if you can have a mobile app for the admin dashboard , some other chat services have mobile app for mobile and also desktop app. it is not easy to chat with users with mobile browser as it is not showing well on mobile browsers. if a mobile app can be available it will make it easier to reply chats from the dashboard on mobile.

On new message, the tab title will now change to "NUM new message". It would be nice to have an option to disable it.

change our own time zone for chat transcript

For trigger message , i want add emojis or flags please do it

for example this is my tigger message:

? 嗨，我能为您提供什么

? Hi there, how can I help you

? Привет, чем могу помочь

مرحبًا، تفضل .. كيف اقدر اساعدك ؟

i want add for every languge Country Emoji !

Need a read/seen notification on chat that indicates the chat has been viewed by the visitor.

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