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  1. 1 vote
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  2. As i can see, no SMF Forum plugin available.

    Why not do Plugins for the major Forum's?

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Robert's Appliance Repair

    Website:
    https://www.robert-appliance.com/
    Full Address:
    216 SW 154th St
    Burien, WA
    98166
    Phone:
    206-350-8619
    Keywords:
    Kirkland Appliance Repair
    Description:
    If you need an appliance fixed in the Burien, WA area then we are the company for you! With years of appliance repair experience - we can service any major make, brand and model. Same day and emergency appointments available on a first come first serve basis. Give us a call today!
    Owner Name:
    Robert
    Business Email:
    hello@robert-appliance.com
    Hours:
    M-F: 6am-8pm
    Sat-Sun: 8am-6pm

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  4. 0 votes
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    0 comments  ·  Mac app  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. Triggers do not work on mobile or tablets, but do work perfect on Desktop

    Triggers do not work on Mobile or tablets, but they do work perfect on Desktop. Do you know this?

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Problem in onchatstarted - does not get triggered... ever...

    How can i be informed when a human has started a conversation?
    I'm trying to use the OnChatStarted event, has your documentation shows, but nothing is happening.

    Tawk_API.onChatStarted = function(){
    console.log('Yeah! The event was fired!');
    };

    19 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. A thought. It would be great if you were able to set the "Status" offline directly in the field were you choose online, away and so on. So y

    A thought. It would be great if you were able to set the "Status" offline directly in the field were you choose online, away and so on. So you don´t need to log out from the admin.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. I want users to be able to message every 10 minutes

    I want users to be able to message every 10 minutes

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to see who was on your website after they have left which includes IP Addresses.

    I'd like to be able to see who was on our website even after they have left. I'd like to have the same information as if they were on the site currently.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. Is there a webhook if a ticket is updated or closed?

    When I get it right I can create a webhook for a new ticket.

    Would be great if there is any way to create a webhook for every action.

    And I support the idea to have a pretty json api for all tickets with all properties and msg.

    Thanks

    Alex

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. Increase survey options from 4 to 5 options (as a min so ratings can be utilised)

    Good afternoon,

    Quite a simple one - I recommend increasing the survey option from 4 to 5 as this makes it easy to ask a customer to use a rating system of 1-5 (noon uses 1-4 as it provides no middle ground), thanks

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Justin's Appliance Repair

    Website:
    https://www.justin-appliance.com/
    Full Address:
    526 Van De Vanter Ave
    Kent, WA
    98030
    Phone:
    253-799-1313
    Keywords:
    Kent Appliance Repair
    Description:
    In Kent and have a broken appliance? Don't worry - Justin's Appliance Repair company can fix it. Give us a call today and we can get your appliance back up and running in no time! We service every major brand, make and model of home appliances as well as commercial appliances. Call today!
    Owner Name:
    Justin
    Business Email:
    repairs@justin-appliance.com
    Hours:
    M-F: 6am-8pm
    Sat-Sun: 8am-6pm

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Change font in Right to Left for middle east languages like Persian and Arabic فونت فارسی العربية

    Hi everyone, Please Please Please VOTE UP

    The really bad font in Persian or Arabic and all middle east countries
    writing Language.
    The default font is very hard to read and very annoying to the eye.
    Please change the BAD default fonts "Helvetica" or "Arial" to the GOOD fonts like "Google Almarai" or "Windows Segoe UI Regular" or "Tahoma Regular (size up to 12 or less)" or "Google Noto Kufi Arabic Regular" for the default font, important for the widget font.

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Option to hide chat bubble

    The option to turn the chat bubble off on the website while still being Online OR Away. We don't want the bubble to be viewable at all times and we may need to do a chat.

    Example: One agent is working and their shift is ending, they are in middle of a chat and want to shut off the chat bubble so no new chats come in. Our hours are not always the same so being able to do this when we want is helpful, like Zendesk Chat offers when invisible.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. PRECHAT FORM BEHAVIOUR

    I would like to explain with you example.

    Lets assume that I am the chat support executive and you are random site visitor.

    Earlier, when you are visiting the website. I can sent message to you from the DASHBOARD itself. And it will be a pop up with my message to you.

    Now a days. the only difference is, when I am sending message from the Dashboard, rather showing the message to visitor in pop up. Pop up will come with a form to insert details.

    Now another example, lets assume that you are visiting the website and you wanted…

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Use [option] tag in triggers' messages

    I think it would be very useful to add the possibility to write a question with the[option] tag in the automatic trigger section. Obviously, it may be useful for the client/user to be redirected, using the questions. Then the agent, when he joins, will already have an idea of why the user came to his site.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  18. Today you trrack and show from which page a visitor is coming. You even show which search term they have used on Google. I'm not sure how th

    Today you track and show from which page a visitor is coming. You even show which search term they have used on Google. This information is very valuable and it would be awesome if you could store this information somewhere for all visitors, always, and make it easily accessible and downloadable.

    3 votes
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  19. 1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Best Construction Haiti LLC

    Business address:
    Meyotte 37 #48
    Pétion-Ville
    Haiti
    Business phone:
    50939103838‬
    Website :
    Www.bestconstructionht.com
    Description:
    If you can dream it, we can build it. “ Si ou kapab reve’l, nou kapab bati’l “
    Keywords:
    Construction, material construction sale, construction in Haiti, build in Haiti, Homesale, Home Rent, Equipment Rent, Camera Installation, Panel Solar Installation, Land sale.

    Category : Construction
    Business e-mail:
    bestconstructionllc1@gmail.com
    Business owner :
    Sanaud Lexis
    Business manager :
    John Louis

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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