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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Customer Feedback Before/After Chat Ending

    With TAWK-

    1) We are Giving Support, Means a Agent Alice is interacting with customer. Is there something I can send email requesting feedback with our form to it and such email should sent to customer as soon as chat is ended.

    2) Same way if I want to collect Feedback as soon as he/she tries to End Chat. I mean before ending chat feedback should be collected?

    7 votes
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  2. Provide (optional) send button in chat widget

    Hard to believe but a lot of people don't understand that they have to press enter after typing a message. For those oldies an obvious "send message" button would be a good addition, so that chats don't die before they started... possibly optional.

    11 votes
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    2 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. computer repair services

    we provide computer repair service at home/office
    <a href="https://www.hardwaregenius.in/">Hardware Genius</a>

    1 vote
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow us to position the chat icon wherever we want

    My website is gharbaithegrocery.com...
    I need to position the icon a bit lower and towards the right so that i could adjust it to my website

    80 votes
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    7 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add our own icons for Knowledge Base categories

    We're currently limited to selecting icons based on a fixed list provided. Would be great if we have the flexibility to add our own icons as well, given the diverse topics users may have, from gaming to gardening to food :)

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Screen sharing during video chat is sluggish and slow. the resolution of the chat also is not good. please resolve this issuea

    Screen sharing during video chat is sluggish and slow. the resolution of the chat also is not good. please resolve this issuea

    8 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Message Shortcuts.

    Within the Settings -> Shortcuts.
    You should be able to have a feature "Fill out form", like the "Survey" one.
    But with one where you are able to fill out a form.

    Such as
    "I would need X information before we continue"
    -Name
    -Email Address
    -Phone Number"

    And they would be able to put that information in there.

    9 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can I change the national language of the IOS software and Android software downloaded from the App Store? It will be better to operate the

    Can I change the national language of the IOS software and Android software downloaded from the App Store? It will be better to operate the

    5 votes
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  9. Summary Email after ending the chat session

    Hi All,
    I noticed that the "email notification" feature sends one email for each missed conversation to the setup person. In order to efficiently monitor the service, it would be better to just send one email at the end of the session which summaries how many missed calls we got. For example, let's suppose we run the chat service from 9:00 am to 11:00 am and we got 100 missed conversations instead of receiving 100 emails, it would be beneficial to get just one email summarizing the missing calls. Thanks

    11 votes
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    2 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  10. تحميل المجاني الحر مدى الحياة مرة أخرى

    إستعادة البرنامج المجاني الحر جوجل كروم عربي والويب جميع البرامج الأساسية المجاني الحر

    2 votes
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    3 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  11. How To Fix Roku Error Code 009 | Guide / Help

    How to Fix Roku error code 009


    1. Start router again- the safest thing to do in these kinds of issues is restarting the router. There are various ways to restart the router, either by pressing the button or by accessing the settings.


    2. Test the internet connection-This error starts to occur several times when the link is weak. To test the relationship and repair it properly.


    3. Check the device-Users must always ensure that the system works properly. If the device has a malfunction then the user must face this kind of dilemma, so that they can fix the device or get…

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. How to Activate your Roku Account | Roku Code Activation


    1. Enable your laptop or mobile Web browser.

    2. Enter the URL at Roku.com / link.

    3. Once the web page is available, enter the Roku Activation code in it.

    4. If you have an active account already use the account to enable your Roku app.

    5. You can also create one, if you don’t have a Roku account.

    For more information, please feel free to enter the Roku com connection if you have problems.

    Source URL: https://www.rokuerrorcode009.com/roku-code-activation/

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. How To Fix Roku Error Code 003 | Quick Solutions

    Now, if the user asks "How to Fix Roku Error Code 003," let's tell you there are two separate ways to repair Roku Error Code 003. It's pretty easy and you simply have to take simple measures to fix the problem:

    Type 1: Check Roku Server Status:

    Form 2: Using Ethernet Capability:

    Method 3: Switch Network Settings:

    If you get a Roku error code 003, that means your Roku system can not update the program. The probability is that you have completed all the procedures at the time of set-up, and an IP address is allocated.

    Source URL: https://www.rokuerrorcode009.com/

    6 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. WHMCS Module update

    Would love to see an update to the WHMCS module for the newer versions. (https://marketplace.whmcs.com/product/3134-tawkto-live-chat)

    4 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make possible to hide department availability in offline form

    On offline forms, it would be logical that one could hide the "(Offline)" text which is currently appended to each department name in the department dropdown.

    10 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Need push notification if new message received when tawk app is closed.

    Need push notification if new message received when tawk app is closed like whatsapp. I don't get notifications unless I open the app, am losing many clients because i don't know when they chat

    53 votes
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    3 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. envelope

    Please bring back the envelope widget

    9 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. EML to PST Converter Software to Export EML Files to Outlook PST

    To successfully Converts EML files to PST files, you must use a professional utility. You can try this EML to PST Converter Software that can Convert EML file to PST file without any file size limit. It extracts all the essential email components like To, Bcc, Cc, Sent, From, Received, Attachments, etc. This Software maintain the integrity of all data. This Software compatible with all the latest version of MS Outlook and Windows OS.

    Get this Software free trial version from here: http://www.emltopstutility.com

    1 vote
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    2 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to request Name & Email address via form once a chat has started

    Need the ability to request name and email address once a visitor has asked a question. Using prechat form is a deterrant to some people asking a question, however once question has been asked they are more inclined to provide their name and email address.

    6 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  20. lotus notes to outlook converter

    Shoviv Lotus Notes to Outlook PST converter make amazing the users to export NSF to PST file in ideal conduct. This is not the slightest bit relinquished by the dependability and security proportions of an incorporated database. The converter accompanies numerous unrivaled facial appearances so it permits the Users to keep save NSF files to EML and MSG file ailing at all mechanical glitches.

    Important features of SHoviv lotus Notes to outlook converter:-

    1:- Conversion from Lotus Notes to Outlook PST (email, messages, contacts, calendars, journals, etc), Bulkiness conversion from NSF to Outlook PST in a particular set out
    2:-…

    3 votes
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    2 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
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