Make it possible to upload an svg-file to the attention grabber gallery to make your custom attention grabber nice and sharp

I have a feature request, which will be very useful for marketing activities.
When we get offline messages on mail, we are unable to find out from which page the visitor is sending the offline messages.
If we can have a small feature of tagging the URL of the page, it will help a client a lot with a faster response time to their visitors.

I hope others will also find this useful.

Could be nice if the chat send data in different languages depends on current language of (Wordpress) multi-language website to different chats.

Could be nice send from Wordpress form answers directly to the chat.

I would like a different widget position for desktop vs mobile displays.

it would be sweet to have a new modern UI on the chat widget and chat window, anyways Great APP!

As an agent i want to accept/not accept chats based on the time of the day. I don't want to manually turn it on every morning and turn it off in the night before I go to sleep. Again, this is on agent level, not the widget itself.

Now when we change the position of tawk to chat icon, it changes for both desktop and mobile. But I only want to change the position in mobile-only. So providing this new feature will help us.

could include the option of positioning the customer in the queue, as we pay for the platform services.

It is very frustrating when writing a response (often longer, complex - collecting data/support URLs from various resources) to a user, the message gets automatically deleted when the user disconnects. Very often users disconnect due to internet connection issues, and are back in a couple seconds - yet we need to start all over again, all previous work wasted. Even if the user leaves, the response could be easily reused for a follow-up (not really possible when all is just deleted).

on mobile, chat set to full height, I suggest to have the option to set height and width for mobile also like desktop version.

Hello,

I recommend giving us the option to change widget font.

Change the Bubble content individual

Can we develop a feature to integrate with MS Teams and Slack please

When a customer selects the Technical Support department, for example, do not let the Finance department see that person being served at that time, unless they are redirected to the specific department or there is no one online in the desired department

I want to be able to view the data of previous visitors. and not only view that they have been on our website 55 times when they are on our website. I want to view this data even when they are offline

I would like an offline logo that is more meaningful, for example a call center agent with a headset, it can also be a logo for offline and available

I would like to be able to add embedded code into an article. I would like to share our newsletters here so they can actually see them here. A link is great but they might get overlooked.