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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

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  1. Clearing Chats between agents

    Hi, can you add the capability / feature to clear chats between agents within a company property via direct messages with each other?

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bring back the colur coding for each site/channel

    In the latest dashboard, the ability to quickly see which site/channel the visitors were on/from in the monitoring list has been removed now the visitors are all mixed up into one block, previously they were colour coded which made it obvious the visitors were on different sites. Please add this function back into the dashboard

    2 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please add the feature to assign number of chats per agent.

    Please add the feature to assign number of chats per agent. Eg:. if agent A need to take 4 chats, and agent B need to take 3 chats then we can assign them. And it directly goes to the agent automatically once the chat comes in...

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Feature to get the report of all visitors on my landing page, How many times and on which page/URL they visited.

    Hi, There must be an option/feature to get the report of all visitors on my landing page, How many times and on which page/URL they visited.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. Haven Advisers - Financial Advisers Auckland

    Haven Advisers - Accountants Auckland (https://haven.co.nz) is one of New Zealand’s largest financial advisories. Based in Auckland, we have a large team of experienced and friendly accountants, claims specialists, customer care staff and over 30 financial advisers who are all dedicated to helping our clients create a brighter future.

    Haven has advisers who specialise in all aspects of personal and business finances, including
    accounting services, tax, insurance, mortgage and ACC. With this level of expertise and breadth of knowledge we are able to help our clients in almost any situation.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Chat Login Time

    Please add a feature by which company can monitor when does chat agent is logging in. like at what time chat agent has logged into

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. Chat Login Time

    Please add a feature by which company can monitor when does chat agent is logging in. like at what time chat agent has logged into

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  8. Deployed - Business Process Outsourcing

    Deployed - Offshore Outsourcing Company (https://deployedstaff.com) is an outsourcing agency, based in New Zealand, that specialises in building remote teams for businesses of all sizes. With four offices in Manila, Philippines, they service companies across a variety of industries from Australia and New Zealand.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add chatbot

    Add a chatbot similar to Manychat

    7 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. Have a "Help/Request more operators" button

    This would be a button that would sound a different notification to let other operators know that you need help with incoming chats. As a small business, if there is just one operator on the chats this would be a helpful way of letting other members of the team who are logged in, but not active, know that you can do with a hand.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. Thunderbird to Microsoft Office 365

    Thunderbird is an advanced application but when the user wants to open the Thunderbird mailbox email to Office 365 folder then we need a relevant program or software. MailsDaddy Thunderbird to Office 365 Migration Tool is such an application that allows users to import Thunderbird profile emails to Office 365 Primary and In-place archive mailbox. The software preserves all mail properties, inline images, rich text formatting, and attachments in Office 365 mailbox. With the trial version you can export 20 emails from each mailbox.

    For more detail visit: https://www.mailsdaddy.com/thunderbird-to-office-365-migration/

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  12. Chat widget icon change to a mail (letter) icon when out of scheduled hours as before

    Chat widget icon change to a mail (letter) icon when out of scheduled hours as before

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Chat History access

    Let the admins decide if agents have access to chat history.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Export EML to PST | EML Converter

    MailsDaddy EML to PST Converter is allows to export Windows Live Mail, Outlook Express, Zoho Mail, Entourage, Thunderbird and many other EML/EML based email clients data to Windows Outlook. This powerful software run on Windows based operating system and allows exporting every single email from EML to PST format. The user does not need any technical skill to operate the tool, only few simple clicks are enough to convert EML to PST format. You can also try the demo version first and export 20 emails from each mailbox. Get more information here: https://www.mailsdaddy.com/eml-to-pst-converter/

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  15. Thunderbird to Outlook Converter

    To migrate Thunderbird emails to Outlook PST format always opt MailsDaddy Thunderbird to Outlook Converter. This is a well-programmed application that has lots of efficient features to convert and import every single email from Thunderbird to Outlook PST format. The user can use this simple solution on Thunderbird MBOX and Maildir files and easily migrate in PST, EML, MSG, HTML & many other given format. With the demo, you can convert 20 emails from each mailbox. Explore more information here: https://www.mailsdaddy.com/thunderbird-to-outlook-converter/

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  16. Convert MBOX to PST | MBOX Converter

    There is also a helpful solution called MailsDaddy MBOX to PST Converter. It has numerous features to convert and import MBOX data to Outlook PST format. The tool always preserves all mail folders, properties, inline images, and attachments into the converted PST file. MBOX Converter also allows migrating MBOX file in Office 365, Live Exchange, EML, HTML & many other given formats. You can check the preview of the email before exporting every single email to Outlook. Besides these qualities, it comes with trial edition so you can check the accuracy of the MBOX converter by converting 20 emails from…

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  17. Office 365 can be more useful than just an email application if you pick the right subscription plan. For business, enhancing productivity a

    Office 365 can be more useful than just an email application if you pick the right subscription plan. For business, enhancing productivity and collaboration in the organization has become necessary to make it easy and more proficient for the employees to work.But, numbers of businesses are still utilizing the basic plans of Office 365, which limit them from utilizing the updated features. So, to ensure you get every feature and use your Office 365 subscription to the most.
    https://www.get-officecom.com

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add custom reply message feature for offline chat.

    Add custom reply message feature for offline chat. Currently “Your message was sent successfully!” showing as message but we need to show custom message. it can be configurable for multiple language

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  19. MBOX to PST Converter Bitdataconversion

    If you are looking for a solution which converts your MBOX with all attachment into PST format then, you also go with MBOX to PST converter tool from Bitdataconversion that allow converting multiple MBOX files. It supports various email clients for MBOX formats such as Thunderbird, Apple Mails, Gmail, Eudora, and many more.

    Key features of Bitdataconversion MBOX to PST converter:-


    1. Convert MBOX to PST with multiple MBOX files

    2. Support 20 email client for MBOX format

    3. Allow creating password-protected PST and Unicode PST file

    4. Allow splitting large PST file into multiple smaller PST

    5. Additionally, this tool also export MBOX to…
    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  20. Office 365 Backup

    For Office 365 backup solution, you can use either of the below methods:

    • With the help of eDiscovery tool
    • Using Outlook Import/Export features
    • MailsDaddy Office 365 Backup Tool

    The first two are the manual techniques for Office 365 mailbox backup to PST file. You can use these two methods successfully but sometimes there is the chance to lose precious data. Therefore, it is highly suggested to use Office 365 Backup software to export Office 365 to PST. The software also allows migrating Exchange Online mailboxes into multiple other file formats also apart from Outlook PST file.

    Features…

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
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