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    1. When creating a ticket for an offline message, automatically close the chat.  ·  under review

    2. Hide offline departments from Pre-form drop down

    3. Enable queue  ·  planned

    4. Add Pre-Chat form into Chat Rescuer

    5. Rate agent on chat end  ·  under review

    6. Android and Ios SDK  ·  planned

    7. Make it possible to add custom hours in Scheduler. Or add more pre-made ones.  ·  completed

    8. Agent Login Tracking

    9. E-mail template or editable mail.

    10. Offer more themes for the chat window  ·  under review

    11. Agent permissions  ·  planned

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