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  • Ideas (265)

    1. Prevent Agent from seeing other Agents Chat History

    2. Visitor history

    3. Separate Analytics by page in the dashboard

    4. Reporting mechanism  ·  planned

    5. Filter out own people (by IP or name) from monitoring  ·  planned

    6. Performance Reports  ·  completed

    7. Add custom wait times  ·  declined

    8. Allow integration with Google Analytics  ·  planned

    9. Mobile and Desktop widget independent positioning  ·  under review

    10. Integrate with WooCommerce ( Showing Transaction History of Clients )

    11. Automatically change status to away when inactive  ·  under review

    12. Pre chat form after trigger  ·  completed

    13. Pay subscription for Customizing or Logo Branding  ·  completed

    14. Show chat and notification only to agents of selected department

    15. When creating a ticket for an offline message, automatically close the chat.  ·  under review

    16. Hide offline departments from Pre-form drop down

    17. Enable queue  ·  planned

    18. Add Pre-Chat form into Chat Rescuer

    19. Rate agent on chat end  ·  under review

    20. Android and Ios SDK  ·  planned

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