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  • Ideas (328)

    1. String search

    2. Average first time respone of agent  ·  completed

    3. Keep the agent's last WIP message if the user disconnects/ends the chat  ·  under review

    4. Message pending notification disappears.

    5. Automatic replies based on trigger words

    6. previous users visit  ·  completed

    7. Have a way to send visitor events through Javascript  ·  declined

    8. To have a button where we can download the data on reporting for all of the properties at once

    9. The pre chat option is triggered with each new request, without caching.  ·  completed

    10. auto answers

    11. Hide Chats I Have Not Joined

    12. Display of ISP

    13. Make a trigger based on url, change the balloon option icon/picture  ·  declined

    14. Show Chat Notifications if they leave the current page

    15. Include Daily Chat Uptime as part of the reporting. It would be useful in calculating productivity

    16. want to see a direct http call initialisation method

    17. Access Dashboard via API  ·  declined

    18. Add public visitor counter with tawk.

    19. Existing User Auto Identification.

    20. URL in mail

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