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    1. Activities and Productivity of Agents report

    2. Access Dashboard via API  ·  declined

    3. text that is typed at the moment stays if customer disconnects  ·  completed

    4. Absent or disconnected

    5. Configuration on email  ·  completed

    6. Two-Step Verification on Hotmail: Set up & Benefits

    7. REPORT - Type of chats

    8. How to import outlook pst to office 365?

    9. Need feature to disable Send Again Button in Offline Form

    10. New Features

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