Search

← Customer Feedback for tawk.to
(thinking…)
Reset
  • All (288)
  • Articles (0)
  • Ideas (288)

    1. Be able to send data from the API to be integrated into other webpages/CRM's.  ·  completed

    2. data integration of chat and ticket with our own system on the bases of email and cell number

    3. auto-response to ticket

    4. to add referance page in agent mail

    5. Is it possible to have Pre-Chat Form Data (name & email?) Integrated into Our WordPress Members List? Basically "Registering" them?  ·  under review

    6. auto response/email

    7. To export all your user data and chat history into csv files  ·  started

    8. Enable the Agent reply using an interface in a website rather than going to tawk dashboard

    9. Auto-Direct to Offline Form if Department is Offline  ·  under review

    10. Allow an option to enable/disable the typing [...] icon to customers.  ·  completed

    11. Add Cache headers to widget response

    12. Offline messages- include Phone number in the info  ·  completed

    13. Being able to access to past conversations, contacts, etc. via API

    14. Email templates  ·  completed

    15. To include seconds too in the historical chat transcript

    16. Add Responsive/percentage widths to embeddable widget

    17. In the option of trigger of messages, they should activate that the user must put their data to initiate the chat: Name, mail, tel, etc .. t  ·  completed

    18. How we can change (System Message)

    19. Export / Download reports with excel or csv  ·  completed

    20. in the ticket system add the ability to have "canned responces".  ·  started

    1 2 4 6 … 14 15

    Feedback and Knowledge Base

    (thinking…)