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Bulk Download of Report
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Pay subscription for Customizing or Logo Branding · completed
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Rate agent on chat end · under review
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Offer more themes for the chat window
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Enable users to change font type and size on the chat Widget
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Make it possible to add custom hours in Scheduler. Or add more pre-made ones. · completed
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Agent Login Tracking
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in the ticket system add the ability to have "canned responces". · started
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Show chat and notification only to agents of selected department
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Customize tickets emails
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Show more GEO-data on-hover (and entirely)
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Customize the widget icon
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An option to disable 'Email Transcripts' for visitors · completed
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On reports, filter by multiple users and save report query.
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Performance Reports · completed
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Not auto-deleting unsent responses when user disconnects
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Reporting mechanism · planned
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How about ..keep every visiter monitoring data..in history folder
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I'd like to choose the monitoring data for each website · started
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Reporting