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← Customer Feedback for tawk.to
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  • Ideas (251)

    1. To export all your user data and chat history into csv files  ·  started

    2. Auto-Direct to Offline Form if Department is Offline  ·  under review

    3. Allow an option to enable/disable the typing [...] icon to customers.  ·  completed

    4. Offline messages- include Phone number in the info  ·  completed

    5. Add Cache headers to widget response

    6. Being able to access to past conversations, contacts, etc. via API

    7. In the option of trigger of messages, they should activate that the user must put their data to initiate the chat: Name, mail, tel, etc .. t  ·  completed

    8. Email templates  ·  completed

    9. To include seconds too in the historical chat transcript

    10. Export / Download reports with excel or csv  ·  completed

    11. How we can change (System Message)

    12. in the ticket system add the ability to have "canned responces".  ·  started

    13. Transcript headings

    14. Show organization data information

    15. Input field for start chating on responsive mobile webpage  ·  completed

    16. Chat template facility

    17. Give offline message to user for sales drop leads

    18. Integrate with Microsoft Power BI

    19. Sound notification i anroid app for new visitior

    20. Add the ability to use markdowns

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