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  • Ideas (328)

    1. Bulk Download of Report

    2. Pay subscription for Customizing or Logo Branding  ·  completed

    3. Rate agent on chat end  ·  under review

    4. Offer more themes for the chat window

    5. Enable users to change font type and size on the chat Widget

    6. Make it possible to add custom hours in Scheduler. Or add more pre-made ones.  ·  completed

    7. Agent Login Tracking

    8. in the ticket system add the ability to have "canned responces".  ·  started

    9. Show chat and notification only to agents of selected department

    10. Customize tickets emails

    11. Show more GEO-data on-hover (and entirely)

    12. Customize the widget icon

    13. An option to disable 'Email Transcripts' for visitors  ·  completed

    14. On reports, filter by multiple users and save report query.

    15. Performance Reports  ·  completed

    16. Not auto-deleting unsent responses when user disconnects

    17. Reporting mechanism  ·  planned

    18. How about ..keep every visiter monitoring data..in history folder

    19. I'd like to choose the monitoring data for each website  ·  started

    20. Reporting

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