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← Customer Feedback for tawk.to
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  • Ideas (251)

    1. Reporting

    2. Offline Dialog helpful suggestion  ·  completed

    3. Provide additional data about the browser

    4. Send data from visitor to dashboard  ·  completed

    5. Retrieve data for display in website

    6. Javascript API triggers do not work in mobile view

    7. Select from contact list when creating a ticket  ·  under review

    8. Bulk Download of Report

    9. Block agents to use only shortcuts

    10. There is no facility to response automatically to the offline messages??  ·  completed

    11. Track if ticket emails is read

    12. disable "REPNAME has joined the conversation" when trigger created the chat.  ·  completed

    13. A hourly usage chart  ·  completed

    14. Provide historical data on number of visitors

    15. Change the content after visitor sends offline message

    16. Pictures in the preset response & Payment for customer support over the phone.

    17. Feature

    18. please make it available to work on mobile browsers (safari).  ·  completed

    19. Counter for Total Number of Chats  ·  completed

    20. allow the knowledgebase to be used while answering tickets  ·  completed

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    Feedback and Knowledge Base

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