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    1. How we can change (System Message)

    2. in the ticket system add the ability to have "canned responces".  ·  started

    3. Export / Download reports with excel or csv  ·  completed

    4. There should be a chat option in YTviews.

    5. Transcript headings

    6. Show organization data information

    7. New Feature which might require your consideration

    8. Roku Activation

    9. Input field for start chating on responsive mobile webpage  ·  completed

    10. Chat template facility

    11. Sound notification i anroid app for new visitior

    12. Add the ability to use markdowns

    13. Integrate with Microsoft Power BI

    14. Give offline message to user for sales drop leads

    15. Offline Dialog helpful suggestion  ·  completed

    16. Reporting

    17. Javascript API triggers do not work in mobile view

    18. Provide additional data about the browser

    19. Send data from visitor to dashboard  ·  completed

    20. Retrieve data for display in website

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