Noel Birkholm
My feedback
8 results found
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50 votes
To All Our Valued Users,
We thank you and appreciate your patience and continued support over the years.
According to our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to be released. As you can appreciate, unfortunately, things don’t always go according to plan, and other product launches have needed to be prioritized for the sake of progress.
Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
You can also email our support line at support@tawk.to
Alternatively, you can reach me here at nicola.mangulabnan@tawk.to
Noel Birkholm
supported this idea
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366 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. As per our development team, this feature has been planned for future release. As you can appreciate, things, unfortunately, don’t always go according to plan. Other product launches need to be prioritized for the sake of progress. Rest assured, this has already been forwarded to the team. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Noel Birkholm
supported this idea
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143 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Our default Basic Site Notification Trigger will automatically fire a message to all pages of your website (both main and sub-pages) when a visitor is active on your site and does not initiate a chat within the first 30 seconds. You can also create an Advanced Trigger to fire a second message if your visitor is still on the page after a time delay you specify. Learn more about triggers here:: 1. Creating and managing triggers https://help.tawk.to/article/creating-and-managing-triggers 2. Advanced Triggers https://help.tawk.to/article/advanced-triggers If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Noel Birkholm
supported this idea
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177 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Automated translation is currently on the development roadmap. Our engineers are working towards this enhanced feature and updates will be posted once the feature has been approved and implemented. In the meantime, we welcome your assistance in helping us translate tawk.to by visiting the following links: 1. Web dashboard > https://crowdin.com/project/tawk/ 2. Android app> https://crowdin.com/project/tawk-android 3. iOS app> https://crowdin.com/project/tawk-ios If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Noel Birkholm
supported this idea
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130 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Our BAN feature can help restrict spammers or other unwanted users from accessing your widget. You can activate this feature with the following options: 1. Banning a visitor You can ban specific visitors from your active chats and offline messages. Visit this link to learn more: https://help.tawk.to/article/banning-a-visitor 2. Banning/blocking the widget by location You can block a specific country to hide the widget from visitors from that country. Helpful link: https://help.tawk.to/article/blocking-the-widget-by-location If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Noel Birkholm
supported this idea
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87 votesNoel Birkholm
supported this idea
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188 votes
An error occurred while saving the comment Noel Birkholm
supported this idea
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1,053 votes
To All Our Valued Users,, Thank you for choosing tawk.to and for sharing your request here. An automated status change to Away is currently under review. We assure you that this feature is under works and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Noel Birkholm
supported this idea
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Completely agree, we are about to go international and we are looking for another chat solution because of this missing feature