Brada Maxi

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  1. 316 votes
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    20 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Brada Maxi commented  · 

    This is like the most basic feature that almost every other live chat applications already have. I don't understand why didn't they include it in the app, how else can the users track the performance of their agents? The thumb up/down won't help much, or do we need to check each conversation one by one? Please add it asap, and also the result report for easier performance tracking.

    Brada Maxi supported this idea  · 
  2. 837 votes
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    under review  ·  70 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Brada Maxi commented  · 

    This is like the most basic feature that almost every other live chat applications already have. I don't understand why didn't they include it in the app, how else can the users track the performance of their agents? The thumb up/down won't help much, or do we need to check each conversation one by one? Please add it asap, and also the result report for easier performance tracking.

    Brada Maxi supported this idea  · 

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