Thank you for your feedback.
Could you please provide more information about your setup?
Which OS are you using?
Which version of the desktop app are you using?
What are the steps you took before the app crashed?
An error occurred while saving the commentKali commented
Most users in our office have Windows 7 pro 64-bit, not sure which version we are on (the most recent I assume?) but no specific steps are taken, we will just randomly be on a chat on even on the dashboard and our applications will randomly close. Seems sporadic at this point.
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your challenge here.
Here are our Desktop notification options:
-New Agent Message
To change your sound settings:
- Go to the top right of the Dashboard (user icon)
- then Manage Sounds.
For Google Chrome Notification:
Enabling Desktop notifications
Managing sound settings and desktop notifications
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!Kali supported this idea ·