Draven “Xarcell” Vestatt

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  1. 487 votes
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    72 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have an integration with Google Analytics.

    We do, however, have our Google Adwords Tracking integration.

    Google Conversion tracking can help you see how effectively your ad clicks lead to valuable customer interaction with tawk.to.

    This article explains how to create a conversion action to track visitor engagement with the widget. You can find the sample code and tutorial here: https://docs.tawk.help/article/google-adwords-tracking

    Note: this code example tracks a new chat as a conversion. If you would like the conversion to occur on some other metric, please refer to our Javascript API: https://help.tawk.to/article/google-adwords-tracking

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

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    Draven “Xarcell” Vestatt commented  · 

    For the love of god NO!

  2. 924 votes
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    128 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing tawk.to and for sharing your ideas with us.

    Great news! We have just released a major update to our chat widget.

    See our latest release here: https://www.tawk.to/category/updates/

    You can now enjoy the chat widget’s new look and features. This includes the Widget Cards.

    You can add any kind of content to your chat widget, including videos, images, and a search bar. It’s like having a mini-website in the chat.

    To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Draven “Xarcell” Vestatt commented  · 

    Yes, we need this badly.

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    Draven “Xarcell” Vestatt commented  · 

    This poses a problem.

    What if the website is already using FontAwesome? It would create additional load time to load double the files and they are huge. If implemented, it should check to see if FontAwesome is already loaded and used existing load.

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    Draven “Xarcell” Vestatt commented  · 

    Just as the title says. I've adjusted the skin, but I'm also stuck with the white border around the whole thing. I would like to remove it, or at least allow us to modify/set the border.

  3. 115 votes
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    21 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    We currently don’t have an integration with Zoho CRM.

    The CRM (Contacts) feature is already on our development roadmap. Our engineers are working towards this new feature and we will post updates once the feature has been implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Draven “Xarcell” Vestatt supported this idea  · 
  4. 1,035 votes
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    131 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,,

    Thank you for choosing tawk.to and for sharing your suggestion here.

    .json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.

    Alternatively, you can use this tool for file conversion:
    https://www.convertcsv.com/json-to-csv.htm

    Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts

    Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history

    Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!

    Draven “Xarcell” Vestatt supported this idea  · 
  5. 3 votes
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    under review  ·  0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Draven “Xarcell” Vestatt shared this idea  · 
  6. 9 votes
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    under review  ·  0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Draven “Xarcell” Vestatt shared this idea  · 

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