Marvin Aguilar
My feedback
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430 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, we don't offer language selection before commencing a chat. Alternatively, create a chat widget for each language. Adding multiple widgets to a Property can be helpful when you want to customize your Widget to match different sections of your website, languages or settings. Each new widget you add will be in English by default. For each set of pages with a new language, you’ll need to create a new Widget and manually set the language. To learn more, visit this link: https://help.tawk.to/article/faq-why-add-multiple-widgets If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Marvin Aguilar
supported this idea
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1,604 votes
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we don't have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Marvin Aguilar
supported this idea
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We have messages and chat from other countries like Russia which we do not understand. We do not cater customers from other countries. Can you make an option that your chat widget will show only globally or just for a certain region or country?