The first stage of the Knowledge base was launched earlier today > https://www.tawk.to/updates/new-features-tabs-knowledge-base-agent-alerts/
This is to manage internal KB, the client facing KB is in our plans to implement
An error occurred while saving the commentAnonymous commented
You mentioned, in 26/12/16 that early next year (2017) we'd see client-facing KB. It's almost 2019. Will we ever get this?