memet

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    39 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    At the moment, we don’t offer language selection before commencing a chat.

    Alternatively, create a chat widget for each language.

    Adding multiple widgets to a Property can be helpful when you want to customize your Widget to match different sections of your website, languages or settings.

    Each new widget you add will be in English by default. For each set of pages with a new language, you’ll need to create a new Widget and manually set the language.

    To learn more, visit this link: https://help.tawk.to/article/faq-why-add-multiple-widgets

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    An error occurred while saving the comment
    memet commented  · 

    My suggestion would be as follows:

    Add an attribute on the client that represents the language. This could be the 2 letter ISO name of the language, for instance: 'EN'. This way, the client has the ability to show the chatbox in the correct language directly.

    Example of usage:

    Tawk_API.onLoad = function(){
    Tawk_API.setAttributes({
    'id' : 'A1234',
    'store' : 'Midvalley'
    'language' : 'EN'
    }, function(error){});
    };

    Or maybe better; something similar could be added to the JS API so that this attribute can be passed to Tawk before rendering the chatbox.

    memet supported this idea  · 

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