Shaye

My feedback

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    75 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions.

    Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Shaye commented  · 

    While the thumbs up and down buttons are on the chat box, they are so transparent that our clients don't appear to see them to use them very often. We'd like the ability to rate our support better if we could have a sort of "bump" reminder command or the ability to darken those rating icons in the widget so that it's more obvious that we would like to have their feedback at the end of the chat. Thanks.

    Shaye supported this idea  · 
  2. 1 vote
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Shaye shared this idea  · 

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