Adam

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  1. 487 votes
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    72 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have an integration with Google Analytics.

    We do, however, have our Google Adwords Tracking integration.

    Google Conversion tracking can help you see how effectively your ad clicks lead to valuable customer interaction with tawk.to.

    This article explains how to create a conversion action to track visitor engagement with the widget. You can find the sample code and tutorial here: https://docs.tawk.help/article/google-adwords-tracking

    Note: this code example tracks a new chat as a conversion. If you would like the conversion to occur on some other metric, please refer to our Javascript API: https://help.tawk.to/article/google-adwords-tracking

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

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    Adam commented  · 

    Any update on GA integration ?

    Adam supported this idea  · 
  2. 33 votes
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    4 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Adam commented  · 

    Your competitor Chatify has this feature. Simply add FAQ entries and if anything relevant if found it is suggested by the tawk bot when a user starts conversations.

    Adam supported this idea  · 
  3. 595 votes
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    36 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Automation and agent allocation is currently on the development roadmap.

    Our engineers are working on it and updates will be posted once it has been implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Adam commented  · 

    This is desperately needed. So many chat bots now have a gateway type intro msg where users can interact, get answers to common questions. The good ones plug into customers data as well to retrieve details on orders etc. If tawk could do this I think just about every other chat bot will go under!

    Adam supported this idea  · 
  4. 3 votes
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    1 comment  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Adam commented  · 

    Just to expand... having the Tawk widget search for anything inside the page code or say a specific tag in the dom would be very powerful and allow me to hide something in the page that nobody sees.

    The problem with the current triggers is that the title and url are naturally visible to users and it may not always be desirable to code something up for a trigger but make it also visible to the user via the title/url.

    For uservoice admin: Note, I posted this request before and it was merged into a totally inappropriate other existing request !!?!

    Adam shared this idea  · 
  5. 7 votes
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    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 3 votes
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    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 139 votes
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    19 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 35 votes
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    2 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Adam commented  · 

    I'm desperate for this feature, it would be so incredibly powerful as you could take something very specific about the page content at hand and make a totally custom message depending on exactly where the user is in the site, to really personalise and make the message feel like a human wrote it not a bot.

  9. 67 votes
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    12 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    You can check our JavaScript API documentation for a flexible set of methods that may help with your website projects.

    You can find our JavaScript documentation here: https://developer.tawk.to/jsapi/.

    Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  10. 8 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 7 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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