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Pablo M. Rivas

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My feedback

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  1. Interactive (Co-Browsing) with visitor

    734 votes
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    55 comments  ·  Feedback » Add-ons  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to. We will take note of your feedback and suggestions. The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Pablo M. Rivas supported this idea  · 
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    Pablo M. Rivas commented  · 

    i think Cristian nailed it: "provide a callback when user receives a message from the agent"..!!!

  2. Rate agent on chat end

    1,027 votes
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    103 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Pablo M. Rivas commented  · 

    I agree this would be very helpful for my company.
    But.. KEEP IT SIMPLE! as always you do!

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