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Dejan Osmak

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  1. Margin, offset for chat position

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    35 comments  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi, Thank you for choosing tawk.to and for reaching out. We currently don't have a feature for changing the margin settings of the chat widget. The tawk.to chat widget offers six different positions from which you can choose: top and bottom corners, middle-right side and middle-left side. We have just released a major update to our chat widget. You can now set a separate position for your chat widget on Desktop and mobile devices. Follow these steps to change the position of the chat widget on mobile: 1. Click the Administration cog in the lower-left corner of your Dashboard. 2. Select Chat Widget. 3. Under Widget Appearance, select Advanced. 4. Under Mobile Widget, select your preferred Mobile Widget Position. Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Dejan Osmak commented  · 

    Can't seem to find bottom offset, so not sure what you are talking about

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    Dejan Osmak commented  · 

    Hi

    I am wondering why is tawk chat so strict about widget positioning, since now since the container identifiers are dynamically created we have problems positioning chat with other elements, for example we have cookie notification element(which is required by law) on fixed bottom position, before, depending if user agreed (the element was then hidden) or not (element was visible) we could thru javascript manipulate bottom offset of tawk chat so that elements did not overlap, now this is not possible any more and elements are overlapping, also we can have floating promotional banners on bottom of page, and before we could adjust positioning of all 3 elements so they didn't overlap, but now this is not possible any more (well i now need to find the god damn widget on page and move it to custom container and position this one on page and frankly for a simple positioning of widget in 2016 this is just stupid)

    Is there any plan to at least allow developers to adjust bottom, left, right, top positions thru js api calls? The pages nowadays are dynamic with a lot of elements that users can interact with and such rigid restrictions on simple positioning of one element do not out weight the usability of widget :(

    Dejan Osmak supported this idea  · 

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