7 votesAlex shared this idea ·
The first stage of the Knowledge base was launched earlier today > https://www.tawk.to/updates/new-features-tabs-knowledge-base-agent-alerts/
This is to manage internal KB, the client facing KB is in our plans to implement
An error occurred while saving the commentAlex commented
yes, totally agreed, Patrick. Looking forward to the public knowledgebase feature to go live soon.