Will

← Customer Feedback for tawk.to

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  1. Create extensions or app for Browsers like Chrome, Mozilla Firefox and etc

    6 votes
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    3 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Will commented  · 

    Agreed. A browser extension would be very helpful. I don't want to have to log in to the tawk.to dashboard every morning in order to make sure that my on/off schedule is adhered to.

  2. Allow HTML in triggers

    45 votes
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    10 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    Hi,


    This is Sienna from tawk.to. Thank you for reaching out.  


    We currently do not have an HTML option for Trigger messages.


    You can, however,share links, videos, and linked images in the widget with widget cards and modify widget behavior in your widget settings.


    Learn more about widget cards here: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards  


    Learn how to modify the widget’s behavior here: https://help.tawk.to/article/change-how-the-widget-behaves-on-your-site 


    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.


    Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

    Will supported this idea  · 
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    Will commented  · 

    hi there, any update on this? I tried both html and markdown, but neither seem to be supported. Seems like it should be a simple enhancement...

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