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    31 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    It’s easy to completely customize the design of your chat widget.

    The widget color can be changed to your preference. To learn more on how to change the appearance of your chat widget, visit this link:

    https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget

    The ‘Hide widget when offline’ setting is off by default in your Dashboard. This means the chat widget is still visible even when you are offline.

    Learn more about customizing your widget’s behavior here: https://help.tawk.to/article/change-how-the-widget-behaves-on-your-site

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    An error occurred while saving the comment
    Anonymous commented  · 

    Hello is it possible to make a bubble show when offline? It would be nice to be able to add a custom image when we are offline as well...

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    I totally agree, it would be nice to be able to add an icon even when we are offline

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