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An error occurred while saving the commentMario Augusto Paglia Junior commented
I would suggest adding variables that automatically pull the name of the person who signed up on the form to request a chat. It would work as follows, for example, I registered the following variable in my automatic shortcut: "Hello $name$, how can we help?" Where $name$ would pull the name of the person that was filled out on the form. For example, "Hello Ricardo, how can we help?"
Do you think this is possible? I used LiveZilla for years and had this option, it is very good because it actually ends up breaking the ice a little with the client and does not seem like a 100% automatic message.
Awaiting return.Mario Augusto Paglia Junior supported this idea ·