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  1. 310 votes
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    36 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    At this stage, we currently don’t have the option to change the client/visitor’s notification sound.

    We’re continuing to build out our Messaging product, and new updates will be released soon.

    We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    i would like to suggest to change visitor popup and chat sound from visitor widget or give open for chose sound from backend

  2. 139 votes
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    28 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    On mobile we can’t change this behaviour at this time.
    Since the chat is full-screen, it would be bad user experience to interrupt visitor from viewing your website.
    On PC browser trigger will open a chat to show trigger message to a visitor.

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Its very useful if you introduce popup chat window if visitor comes from mobile device
    small popup is enough but its very useful

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