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You need to incorporate a way for users to immediately identify which chats have been marked as Negative rather than having to go through ea5 votes
I would like to get a list of chats where we received negative feedback. That way we can try to improve.10 votes
1,472 votesplanned · Admintawk.to (top bird!, tawk.to) responded
To All Our Valued Users, We thank you and appreciate the patience and continued support over the years. As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress. Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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Please, please, please! We really need this!