This is definitely a great idea, and we will get a plan up on the blog shortly.
To All Our Valued Users,
Thank you for choosing tawk.to. We will take note of your feedback and suggestions.
The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
An error occurred while saving the commentMatt commented
Additionally, with a heatmap style pulsing, the operator can also see where the user is clicking. "No ma'am. Over here on the right side, not the left" *click* "see?" Visitor: "Oh! Thank you!". :)