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Matt

← Customer Feedback for tawk.to

My feedback

4 results found

  1. Show more GEO-data on-hover (and entirely)

    7 votes
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    0 comments  ·  Feedback » Improvements  ·  Admin →
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    Matt shared this idea  · 

  2. Reply to ticket as alias

    27 votes
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    under review  ·  1 comment  ·  Feedback  ·  Admin →
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    Matt supported this idea  · 

  3. Roadmap of things to come

    12 votes
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    2 comments  ·  Feedback  ·  Admin →
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    Matt shared this idea  · 

  4. Interactive (Co-Browsing) with visitor

    734 votes
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    55 comments  ·  Feedback » Add-ons  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to. We will take note of your feedback and suggestions. The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Matt supported this idea  · 
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    Matt commented  · 

    Additionally, with a heatmap style pulsing, the operator can also see where the user is clicking. "No ma'am. Over here on the right side, not the left" *click* "see?" Visitor: "Oh! Thank you!". :)

    Matt shared this idea  · 

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