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This is definitely a great idea, and we will get a plan up on the blog shortly.
To All Our Valued Users, Thank you for choosing tawk.to. We will take note of your feedback and suggestions. The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the commentMatt commented
Additionally, with a heatmap style pulsing, the operator can also see where the user is clicking. "No ma'am. Over here on the right side, not the left" *click* "see?" Visitor: "Oh! Thank you!". :)