Taha Kazi

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    Taha Kazi shared this idea  · 
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    14 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    If the pre-chat form was filled by user, it will remain until visitor session is not ended – if he reopens the ongoing chat session.
    If user return after session ended and by cookies he is recognized as same user – his pre-chat form will be filled with name, email, phone, but other fields like department, message input, multiple choice answer – cleared.

    Taha Kazi supported this idea  · 

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