To All Our Valued Users,
We thank you and appreciate the patience and continued support over the years.
As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don’t always go to plan, and other product launches need to be prioritized for the sake of progress.
Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
An error occurred while saving the commentChris K Leslie commented
I have multiple departments that I have set up inside the dashboard for my business. The hope was that when someone chose the department that they wanted to chat with. The folks from that would be notified vs all the agents. I would like to be able to segment notifications per specific department if possible.Chris K Leslie supported this idea ·