Darlene

My feedback

  1. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Darlene shared this idea  · 
  2. 67 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    9 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    At the moment, our Knowledge Base only has 2 options for visibility: Public and Private mode.

    Public articles are available to be read by anyone with access to the URL.

    Private articles are only visible by your team within tawk.to apps when signed in to the Property associated with the article.

    Related link: https://help.tawk.to/article/creating-a-new-knowledge-base-article

    We’re continuing to build out our Knowledge Base product and have taken on your suggestions. We will post updates once the feature has been implemented.
    If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

    An error occurred while saving the comment
    Darlene commented  · 

    Completely agree, our interlectual property and app privacy is out there.

    Darlene supported this idea  · 
  3. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    At this stage, our Knowledge Base formatting options do not include photo editing, date/calendar, an info panel or an emoji stack. Can you clarify what you mean by a table for one?

    We’re continuing to build out our knowledge base product and have taken on your suggestions.
    We will post updates once the feature has been implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Darlene shared this idea  · 

Feedback and Knowledge Base