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962 votes
Admintawk.to (top bird!, tawk.to) responded
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your request here.
The customizing tickets via email feature has already been submitted to our engineers. Rest assured that this feature is planned and updates will be posted once it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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We are blocked on the implementation of your ticket management solution due to the fact that it is not possible to personalise the ticket emails in French.
It is not possible to send them like that for the moment