mabelgoodrich

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  1. 25 votes
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    20 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    Thank you for choosing tawk.to and for sharing your ideas with us.

    We currently don’t have automation to fill custom fields in shortcuts when answering chats.

    Automation is a feature on our product roadmap. Our engineers are working on this feature and updates will be posted once it has been implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!

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    mabelgoodrich commented  · 

    Thanks for sharing! Automaton shortcuts features are so user friendly that, customers could fill up all the required fields in a shorter time. I hope the Admin and the responsible engineer should rethink of this issue for the benefits for the consumers. I have been using this https://flirtymania.com/pt/p/1322471 platform for enjoying my online browsing time- it could be also useful and interesting for you too! By the way, I hope the authority and admin will do all the things for the betterment of their users!

  2. 9 votes
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    3 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    Thank you for choosing tawk.to and for sharing your challenge here.

    By default, the emails your visitors receive follow the most commonly-known ticketing format.

    Your visitor needs to reply to an email for the ticket to be set to ‘Pending.’ This is the only way your visitor can type a message above the ticket line message (##- Please type your reply above this line -##").

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    mabelgoodrich commented  · 

    If some one needs to be updated with newest technologies afterward he must be pay a visit this web site and be up to date everyday. I am an IT expert at this https://www.itsupportcell.com/it-support-schaumburg-il-60173.html platform where people could get their IT related tasks done.

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