Survey Tuts

← Customer Feedback for tawk.to

My feedback

  1. Analyize chats which are postiv & negativ rated

    1 vote
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    6 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    At this stage, our Sentiment feature only shows how many visitors have given feedback to the chat agent by clicking the thumbs up or thumbs down ratings in the chat widget.

    We’re continuing to build out our Messaging product and have taken on your suggestions.

    We will post updates once the feature has been implemented.

    If you have additional questions or just want to speak with someone at tawk.to, book a free call with me here: https://calendly.com/siennarubio/30min. I’m happy to assist

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    Survey Tuts commented  · 

    That's great. I was impressed by your writing. I am happy to see such a topic. Please come to my blog and read it.
    https://surveytuts.com/mcdfoodforthoughts/

  2. Add custom field to sbortcuts ..

    25 votes
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    20 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    Admintawk.to (top bird!, tawk.to) responded

    Hi,

    Thank you for choosing tawk.to and for sharing your ideas with us.

    We currently don’t have automation to fill custom fields in shortcuts when answering chats.

    Automation is a feature on our product roadmap. Our engineers are working on this feature and updates will be posted once it has been implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Survey Tuts commented  · 

    I found many interesting things from this site. Thanks for posting this again. https://surveytuts.com/tellhappystar/

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