Hendrix
My feedback
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1,203 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your suggestions here.
We took note of your feedback and integrations with 3rd party apps are currently underworks.
Rest assured that our engineers are looking into it and we will update you as soon as it is implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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1,030 votes
To All Our Valued Users,,
Thank you for choosing tawk.to and for sharing your request here.
An automated status change to Away is currently under review.
We assure you that this feature is under works and we will update you as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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1,047 votes
To All Our Valued Users,,
Thank you for choosing tawk.to and for sharing your suggestion here.
.json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.
Alternatively, you can use this tool for file conversion:
https://www.convertcsv.com/json-to-csv.htmLearn more about exporting contacts: https://help.tawk.to/article/exporting-contacts
Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history
Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!
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453 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your question here.
Screenshots are currently not available in our chat widget.
We do, however, offer the Screensharing feature as part of our Video+ Voice + Screensharing Add-on.
This Add-on can provide better support when your customer needs help in navigating your website.
This is a faster and better way compared to requesting multiple screenshots from your customers.
To learn more about our Video + Voice + Screensharing, visit the following links:
1.Video + Voice + Screensharing add-on
https://help.tawk.to/article/video-voice-screensharing-add-on2.Getting started with Video + Voice + Screensharing
https://help.tawk.to/article/getting-started-with-video-voice-screensharingLet me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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9 votes
An error occurred while saving the comment -
996 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions.
Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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0 votes
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50 votes
Admintawk.to (top bird!, tawk.to) responded
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
At the moment, we don’t have a chatbot feature for WhatsApp. However, integration with the app is already in our development roadmap.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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