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Joe365

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  1. 121 votes
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    Hi, Thank you for choosing tawk.to and for sharing your ideas with us. We have a REST API in the works that should be out soon. In the meantime, you can check out our JavaScript API documentation here: https://developer.tawk.to/jsapi/. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  2. 101 votes
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  3. 108 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At this stage, the tawk.to app is not available for Linux. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  4. 89 votes
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    Hi,

    Thank you for choosing tawk.to and for reaching out.

    We currently do not support AMP (Accelerated Mobile Pages), as it disables JavaScript.

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

    You can also email our support line at support@tawk.to

    Alternatively, you can reach me here at nicola.mangulabnan@tawk.to

  5. 100 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your ideas with us. At the moment, our tawk.to Windows app does not display a blinking icon when agents receive a chat. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  6. 198 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestion here. Currently, we don't offer an automation feature. Automation is a feature on our product roadmap. Our engineers are working on this feature and updates will be posted once it has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  7. 227 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. At the moment, closing the active chat window will not end the chat. It will, however, exit the agent from the chat session. Only the end-user can end the chat session. For multiple chats, I recommend setting the chat window to a two-chat view. You can do this by sliding the bar icon located at the top area of your active chat. You can join up to 4-6 chats at the same time. By setting up 2 views, you will be able to answer 2 chats at a time. You can navigate the remaining chats by clicking over the ‘Next’ arrow option. Check this image for reference: https://prnt.sc/us30hh If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to…

  8. 194 votes
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    13 comments  ·  Feedback  ·  Admin →
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    An error occurred while saving the comment
    Joe365 commented  · 

    After a page refresh doesn't the browser throw everything away? It should do, yes. So if your page has a memory leak, over time it will consume more and more memory until/unless the user refreshes it.
    https://www.pointclickcarecna.net/

  9. 464 votes
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    46 comments  ·  Feedback » Add-ons  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. Screenshots are currently not available in our chat widget. We do, however, offer the Screensharing feature as part of our Video+ Voice + Screensharing Add-on. This Add-on can provide better support when your customer needs help in navigating your website. This is a faster and better way compared to requesting multiple screenshots from your customers. To learn more about our Video + Voice + Screensharing, visit the following links: 1.Video + Voice + Screensharing add-on https://help.tawk.to/article/video-voice-screensharing-add-on 2.Getting started with Video + Voice + Screensharing https://help.tawk.to/article/getting-started-with-video-voice-screensharing If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    An error occurred while saving the comment
    Joe365 commented  · 

    Open the screen that you want to capture. Depending on your phone: Press the Power and Volume down buttons at the same time. If that doesn't work, press and hold the Power button for a few seconds.
    https://www.pointclickcare-cna.com/

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