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Housam

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  1. Multiple languages to choose for chatting

    430 votes
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    40 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, we don't offer language selection before commencing a chat. Alternatively, create a chat widget for each language. Adding multiple widgets to a Property can be helpful when you want to customize your Widget to match different sections of your website, languages or settings. Each new widget you add will be in English by default. For each set of pages with a new language, you’ll need to create a new Widget and manually set the language. To learn more, visit this link: https://help.tawk.to/article/faq-why-add-multiple-widgets If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Housam commented  · 

    Hi, I have created a multiple widgets for different languages but on WordPress plugin I cannot assign different widget to each language. Any solution?

    What I am trying to do is like this:
    www.site-name.com -> (English Widget)
    www.site-name.com/ja -> (Japanese Widget)

    Regards,

  2. Edit messages

    406 votes
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    30 comments  ·  Feedback » New features  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have a feature to edit or remove sent messages on active chats. I would recommend creating Shortcuts, or canned responses, for repetitive replies. Setting up Shortcuts saves you time and keeps your responses accurate and consistent. This also ensures that your spelling and grammar are correct. Helpful Link: https://help.tawk.to/article/creating-and-managing-shortcuts If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Housam supported this idea  · 
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    Housam commented  · 

    Hi, unsend or edit an already sent message feature is till not available at this time?

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