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To All Our Valued Users, We thank you and appreciate the patience and continued support over the years. As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress. Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the commentAnu Shreejit commented
Having a queue may be beneficial if there are numerous users on the live chat but only one agent is available. For instance, I can't respond to everyone who writes to me at once when six people do so at once. So a queueing mechanism may be really beneficial! You are sixth in line, for example. or your personal message.