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464 votes46 comments · Feedback » Add-ons · Admin →under review · Admintawk.to (top bird!, tawk.to) responded
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. Screenshots are currently not available in our chat widget. We do, however, offer the Screensharing feature as part of our Video+ Voice + Screensharing Add-on. This Add-on can provide better support when your customer needs help in navigating your website. This is a faster and better way compared to requesting multiple screenshots from your customers. To learn more about our Video + Voice + Screensharing, visit the following links: 1.Video + Voice + Screensharing add-on https://help.tawk.to/article/video-voice-screensharing-add-on 2.Getting started with Video + Voice + Screensharing https://help.tawk.to/article/getting-started-with-video-voice-screensharing If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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