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barambosik

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  1. Provide an option to DISABLE THE WIDGET POPOUT menu option completely

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    3 comments  ·  Feedback » New features  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi Robert,

    We do not currently have an option to remove the pop-out widget option from the chat menu. Our Widget Behavior settings including Visibility, Feature and On-click behavior settings, can be found in the Dashboard.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    To configure the chat widget behaviour, do the following:

    1. Make your way to the⚙️Administration panel of the Dashboard (gear icon in the lower-left corner).

    2. Under Channels, select Chat Widget.

    3. Under On Click Behavior, select either Popout or Maximize.

    You can visit this link to find out more: https://help.tawk.to/article/change-how-the-widget-behaves-on-your-site

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line at support@tawk.to. Our live agents are always available to assist you.

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