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Althea Ely

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  1. Display trigger message on mobile = getting more attention

    22 votes
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    207 comments  ·  Feedback » New features  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We have changed the way the mobile widget behaves regarding Trigger messages. The Trigger message will work on mobile but instead of a pop-up message, it will now have a little red number 1, or 2 that will appear on the chat widget. The same way it does when you receive a text message. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Althea Ely commented  · 

    Is it safe to say that you are one of the cheerful clients of Dollar General? Could you very much want to share your perspectives on how the DG organization can serve you better? https://dollargeneralcustomersurvey.shop/

  2. It should be possible to edit urls in the messages

    1 vote
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    93 comments  ·  Feedback » New features  ·  Admin →
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    Althea Ely commented  · 

    Is it safe to say that you are one of the cheerful clients of Dollar General? Could you very much want to share your perspectives on how the DG organization can serve you better? https://dollargeneralcustomersurvey.shop/

  3. chat answered webhook event

    15 votes
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    86 comments  ·  Feedback » Integrations  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions. We currently have Webhook functions for Chat Start, Chat End and New Ticket. For more in-depth information on how our webhooks work, visit our developer portal at developer.tawk.to/webhooks/ This request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Althea Ely commented  · 

    Is it safe to say that you are one of the cheerful clients of Dollar General? Could you very much want to share your perspectives on how the DG organization can serve you better? https://dollargeneralcustomersurvey.shop/

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