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  1. 6 votes
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    Anonymous commented  · 

    your agent base on email right? on ticket each agent is provide a key uniq, use that key to forward agent email in to tawk daskboard, i already do that, and success

  2. 1,276 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions here. We took note of your feedback and integrations with 3rd party apps are currently underworks. Rest assured that our engineers are looking into it and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Anonymous commented  · 

    yes its will be nice if tawk can integrate with facebook chats, other chats apps already do that.

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