Anonymous

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  1. 395 votes
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    70 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    My agents are staying logged into chat so we can talk with each other. But they're going offline in the status so they are not accepting chats.

    Is there a way to add a feature to monitor if agents are "online" for chats on the different websites available.

  2. 3 votes
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    under review  ·  1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
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    Anonymous commented  · 

    When you get a reply to chat there will be a counter so you can exit the app and still know what is going on.

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