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  1. 10 votes
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    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 14 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 8 votes
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    1 comment  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 20 votes
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    2 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
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    Anonymous commented  · 

    agree. we need better customized reports.
    - visitors by country
    - chats by agents
    - online\away\offline status log for agents.
    etc.

    data is key to make decisions. assist agents, follow the work ... etc.

  5. 159 votes
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    27 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 296 votes
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    18 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 465 votes
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    68 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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