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John

← Customer Feedback for tawk.to

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8 results found

  1. hide from registered users

    1 vote
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    0 comments  ·  Feedback  ·  Admin →
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    John shared this idea  · 

  2. unable to shut down chat

    1 vote
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    0 comments  ·  Feedback  ·  Admin →
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    John shared this idea  · 

  3. mode invisible and tracking stop

    1 vote
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    0 comments  ·  Feedback » Improvements  ·  Admin →
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    John shared this idea  · 

  4. Make available/invisible easier

    4 votes
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    0 comments  ·  Feedback » New features  ·  Admin →
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    John supported this idea  · 

  5. Multiple languages to choose for chatting

    430 votes
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    40 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, we don't offer language selection before commencing a chat. Alternatively, create a chat widget for each language. Adding multiple widgets to a Property can be helpful when you want to customize your Widget to match different sections of your website, languages or settings. Each new widget you add will be in English by default. For each set of pages with a new language, you’ll need to create a new Widget and manually set the language. To learn more, visit this link: https://help.tawk.to/article/faq-why-add-multiple-widgets If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    An error occurred while saving the comment
    John commented  · 

    All widdget are set with default language set by admin. I use pre-chat

    In this case, if default is french, english visitor is unable to understand the fiels where he must put informations

    I find it is a real misconception/improvement to do to...

    John supported this idea  · 

  6. I inserted a knowledge base URL in section KB of your chat system, i see that i can only copy/paste it why i can't insert it automatically

    7 votes
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    1 comment  ·  Feedback » Improvements  ·  Admin →
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  7. Auto Close chat after X minutes of inactivity

    24 votes
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    3 comments  ·  Feedback » New features  ·  Admin →
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    John commented  · 

    can we close chat with timer ? if no action during 10 minutes by ex, it should close it automatically, this will avoid manipulations

    John supported this idea  · 

  8. sound on message chat on end user

    2 votes
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    0 comments  ·  Feedback » Improvements  ·  Admin →
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    John shared this idea  · 

Feedback and Knowledge Base

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